How to deselect/ remove Vitual Printing component in VMWare Tools?

goprasad
goprasad used Ask the Experts™
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Hello there,

We have XenApp 6.5 infrastructure hosted in VMware Hypervisor using Citrix PVS. Recently VM Admin updated VMWare tools from 4.1 to 5.1 and this contains bulitin ThinPrint Modules that is inteferering in current ThinPrint deployment in XenApp 6.5 server.

Devices and Printers are blank.

Please advise what is the easiest way to deselect/ remove Vitual Printing component in VMWare Tools?

Thanks and Regards
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Commented:
Remove VMware Tools, and select Modify, or completely remove and complete a Custom Install of VMware Tools without the ThinPrint component.
You could also check under Windows services for the VMware ThinPrint service disable it then reboot the VM as a quick fix / test
Commented:
How did the VM admin update the VMware tools in the PVS image? Did he follow some guide like the one pointed out by Jarian Gibson in the below thread?

http://forums.citrix.com/thread.jspa?threadID=301836

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