The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.
Course Of The Month
8 days, 14 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
ADTRAN ATLAS 830 reboots itself during normal operation
Posted on 2012-12-31
Our ADTRAN ATLAS 830 reboots itself sporadically for reasons unknown to us. We need help in figuring out why it reboots itself and how to stop it.
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
4
2
6 Comments
Also, I just found these errors being produced by the device at the time of the reboot:
TIME OF MESSAGE HOSTNAME SEVERITY MESSAGE IP ADDRESS
12/31/2012 9:11:09 AM adtran.xxxxx.com
Error ATLAS 830[ADTRAN]:System Controller|0|0|Module Found x.x.x.x
12/31/2012 9:11:09 AM adtran.xxxxx.com
Error ATLAS 830[ADTRAN]:System Controller|1|0|Module Found x.x.x.x
TIME OF MESSAGE HOSTNAME SEVERITY MESSAGE IP ADDRESS
12/31/2012 9:11:09 AM adtran.xxxxx.com
Error ATLAS 830[ADTRAN]:System Controller|0|0|Module Found x.x.x.x
12/31/2012 9:11:09 AM adtran.xxxxx.com
Error ATLAS 830[ADTRAN]:System Controller|1|0|Module Found x.x.x.x
Sounds like a hardware issue.
I would first try to upgrade the firmware on it. Then if you still experience reboots, replace the whole thing.
Call up Adtran tech support too before you replace just to make sure.
I would first try to upgrade the firmware on it. Then if you still experience reboots, replace the whole thing.
Call up Adtran tech support too before you replace just to make sure.
I called Adtran right away, but unfortunately they did not offer much diagnostics options over the phone. According to the Adtran techie, and not counting logging, this unit does not have diagnostics onboard which would allow to troubleshoot its hardware effectively. Besides out of warranty maintenance, they came back with the following action plan.
1. Factory restore the unit
2. Reload the firmware on the unit
3. Monitor the unit
1. Factory restore the unit
2. Reload the firmware on the unit
3. Monitor the unit
Featured Post
The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
Quality of Service (QoS) options are nearly endless when it comes to networks today. This article is merely one example of how it can be handled in a hub-n-spoke design using a 3-tier configuration.
Healthcare providers, insurance companies and other covered entities trust eFax Corporate to transmit their most sensitive documents. eFax Corporate can help your organization implement a HIPAA compliant cloud faxing solution.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message. In the To field, type your recipient's fax number @efaxsend.com.
You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy -
With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number.
You'll receive secure faxes in your email, fr…
Suggested Courses
Earn Certification
HTML5 Specialist - Certification
Free withPremium
Course of the Month8 days, 14 hours left to enroll
Earn Certification
Cisco CCNA R&S: ICND2 v3
$197.00$177.30
Earn Certification
Cisco CCENT R&S: ICND1 v3
$197.00$177.30
615 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.