when password doesnt changed even when meeting the policy whats the issue

had to change a users password today, but no matter what combination the user cannot change his password again. checked the gpo and nothing to stop him
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emadallanConnect With a Mentor Commented:
pleasee verify that your users had the ability to change their passwords, on the property of each user, on the account tab, under account option verify that user can not change his password is not checked.
Did you select the option for changing password through Active Directory or via GPO?
I have had this happen to me a couple of times.  When you reset the user's password, the system sees that as the user changed their password and you will need to wait until the Minimum Password age expires.  For example in my environment, we have a minimum password age of 14 days.  If I reset a user's password, I would need to wait two weeks until the user can change his own password.

As I see it, you have a couple of options here:

1) Remove the Minimum Password age from your policy.  Which is something that I do not recommend.

2) When you reset a user's password get in the habbit of selecting the option "User must change password at next logon".  This seems to override the minimum password age requirement.  The user will  need to change their password to something else.

Hope this helps

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ID10TzAuthor Commented:
Now when user tries to change password I get:

"Unable to update the password. The value provided for the new password does not meet the length, complexity, or history of the domain"
To meet the policy your password MUST,

1. Passwords cannot contain the user's account name or parts of the user's full name that exceed two consecutive characters.

2. Passwords must be at least six characters in length

3. Passwords must contain characters from THREE of the following four categories:

    English uppercase characters (A through Z).
    English lowercase characters (a through z).
    Base 10 digits (0 through 9).
    Non-alphabetic characters (for example, !, $, #, %).
ID10TzAuthor Commented:
minimum password age requirement is not enforced
Sarang TinguriaSr EngineerCommented:
can you post your password policy snapshot
Refer to these link. They will help you.




Resetting with Power shell scripts


Else download a free version 3rd party tool. This tool will allow you to change and reset the password with just simple clicks. But this is freeware on the limitation on the numbers of user. Try it out


Hope it helps for you
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