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Blue tooth not finding keyboard

Posted on 2012-12-31
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I have a user who just recieved a new wireless Microsoft Bluetooth mobile keyboard 5000. When I hook it up it does not discover it. I have used hardware devices to locate new hardware. The light on the keyboard comes on then blinks from green to red. from what I have read it means it cannot find the keyboard. I have remoived all bluetooth devices and re-booted and still it cannot find the keyboard but it does see the wireless mouse? I have downloaded all bluetooth drivers again from Lenovo as this is a Lenovo X201 laptop.
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Question by:Dennis Miller
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Expert Comment

by:cbmm
ID: 38732851
Have you put the keyboard and computer "discovery mode" or "paring mode"?
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Author Comment

by:Dennis Miller
ID: 38732969
and where would I find paring mode? That may be the issue.
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cbmm earned 2000 total points
ID: 38733010
If you right click the bluetooth icon in the system tray and go to properties, under options select the box that says allow bluetooth devices to find this computer, then select ok. Hold down the connect button on the bottom of the keyboard until the green/red light flashes. Open the bluetooth software, select add a device, the keyboard should be seen know by the computer.
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Author Closing Comment

by:Dennis Miller
ID: 38733483
Excellent. Worked like a charm.
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Expert Comment

by:cbmm
ID: 38733504
excellent, glad to help
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