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Dennis Miller
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Blue tooth not finding keyboard

I have a user who just recieved a new wireless Microsoft Bluetooth mobile keyboard 5000. When I hook it up it does not discover it. I have used hardware devices to locate new hardware. The light on the keyboard comes on then blinks from green to red. from what I have read it means it cannot find the keyboard. I have remoived all bluetooth devices and re-booted and still it cannot find the keyboard but it does see the wireless mouse? I have downloaded all bluetooth drivers again from Lenovo as this is a Lenovo X201 laptop.
Microsoft HardwareHardware

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cbmm

8/22/2022 - Mon
cbmm

Have you put the keyboard and computer "discovery mode" or "paring mode"?
Dennis Miller

ASKER
and where would I find paring mode? That may be the issue.
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cbmm

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Dennis Miller

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Excellent. Worked like a charm.
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Walt Forbes
cbmm

excellent, glad to help