troubleshooting Question

Blue tooth not finding keyboard

Avatar of Dennis Miller
Dennis Miller asked on
HardwareMicrosoft Hardware
5 Comments1 Solution622 ViewsLast Modified:
I have a user who just recieved a new wireless Microsoft Bluetooth mobile keyboard 5000. When I hook it up it does not discover it. I have used hardware devices to locate new hardware. The light on the keyboard comes on then blinks from green to red. from what I have read it means it cannot find the keyboard. I have remoived all bluetooth devices and re-booted and still it cannot find the keyboard but it does see the wireless mouse? I have downloaded all bluetooth drivers again from Lenovo as this is a Lenovo X201 laptop.
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