Solved

Erroneous Link on Web Page

Posted on 2012-12-31
3
402 Views
Last Modified: 2013-11-22
I have a web page on a site that I maintain that just started (On one users machine) to create an erroneous link to the word "join"  which links to a school opt in box. I go to the actual website I maintain and cannot get the same error, (get the word "join" to have a link). The user did send me a screenshot of the page though. When I go to the page there is no link on the word "join". What could be causing this? I dont believe it is on the web page itself because all users would be experiencing same issue. Maybe malware. I am attaching screen shots in word doc. If you notice the word join is linked in screen shot. Not that way on the actual site.
2012.31.12--Error.docx
0
Comment
Question by:rangersal1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 4

Accepted Solution

by:
jmdl1983 earned 500 total points
ID: 38733353
He has a BHO on his browser which is doing that.  Have him clean out all adware and spyware from his machine.
0
 
LVL 83

Expert Comment

by:Dave Baldwin
ID: 38733395
I agree, your user has an add-on that is doing that.
0
 
LVL 4

Expert Comment

by:jmdl1983
ID: 38733583
If you install CCleaner http://www.piriform.com/ccleaner/download/slim
Then inside the program:
1, Click Tools on the left-side
2, Click Startup inside of Tools
3, Look for a tab labeled Google Chrome, and remove any items found inside there.

If the problem still persists, then it is a worse nuisance program, and by toggling the files found inside the "Windows" tab you should be able to identify the problem program.  If you attach screenshots of lists, we can tell you which items are safe for removal.
screen.png
0

Featured Post

Increase Agility with Enabled Toolchains

Connect your existing build, deployment, management, monitoring, and collaboration platforms. From Puppet to Chef, HipChat to Slack, ServiceNow to JIRA, Splunk to New Relic and beyond, hand off data between systems to engage the right people.

Connect with xMatters.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you thought ransomware was bad, think again! Doxware has the potential to be even more damaging.
When the s#!t hits the fan, you don’t have time to look up who’s on call, draft emails, call collaborators, or send text messages. An instant chat window is definitely the way to go, especially one like HipChat. HipChat is a true business app. An…
The viewer will learn how to create and use a small PHP class to apply a watermark to an image. This video shows the viewer the setup for the PHP watermark as well as important coding language. Continue to Part 2 to learn the core code used in creat…
The is a quite short video tutorial. In this video, I'm going to show you how to create self-host WordPress blog with free hosting service.

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question