Erroneous Link on Web Page

rangersal1
rangersal1 used Ask the Experts™
on
I have a web page on a site that I maintain that just started (On one users machine) to create an erroneous link to the word "join"  which links to a school opt in box. I go to the actual website I maintain and cannot get the same error, (get the word "join" to have a link). The user did send me a screenshot of the page though. When I go to the page there is no link on the word "join". What could be causing this? I dont believe it is on the web page itself because all users would be experiencing same issue. Maybe malware. I am attaching screen shots in word doc. If you notice the word join is linked in screen shot. Not that way on the actual site.
2012.31.12--Error.docx
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Commented:
He has a BHO on his browser which is doing that.  Have him clean out all adware and spyware from his machine.
Dave BaldwinFixer of Problems
Most Valuable Expert 2014

Commented:
I agree, your user has an add-on that is doing that.

Commented:
If you install CCleaner http://www.piriform.com/ccleaner/download/slim
Then inside the program:
1, Click Tools on the left-side
2, Click Startup inside of Tools
3, Look for a tab labeled Google Chrome, and remove any items found inside there.

If the problem still persists, then it is a worse nuisance program, and by toggling the files found inside the "Windows" tab you should be able to identify the problem program.  If you attach screenshots of lists, we can tell you which items are safe for removal.
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