Cisco advises against both, one could add while CCA might remove.
it does not work for any of your numbers, or it does not work for a specific number. A number that is being forwarded by the provider, does not work?
Do you have access to Cisco TAC?
The thread in the support forum dealt with a missing voice handler directive that prevented the AA from functioning.
jac1991
ASKER
No tac
I can dial the aa internally and I reach the aa from the dial plan (the incoming number )
In both cases user input is not accepted
From CLI can you access it via:
UC540# service-module integrated-Service-Engine 0/0 session