troubleshooting Question

Outlook 2011 for Mac not connecting to Exchange Server

Avatar of Arrismog
Arrismog asked on
Apple SoftwareOutlookMac OS X
5 Comments1 Solution3698 ViewsLast Modified:
Good day experts

I'm currently migrating from PC to MAC (Mountain Lion). In my PC, I'm using Outlook 2007 connecting to Exchange Server 2007 (version 8.3.279.5) and everything works fine.

I recently installed Outlook 2011 for Mac, and I can't configure it right to connect to the Exchange Server successfully. What I've done is the following:

1. From Outlook->Preferences->Accounts->Add Exchange Account
2. I fill the email address, username, password and try with the "Configure automatically" option, but a "Autodiscover failed. Try configuring manually" message appears, so I set the exchange server manually.
3. Add account. An amber light appears before the account profile, and nothing else happens.

I tried installing Entourage (from Microsoft Office 2008 for Mac), used the same credentials and it works with Entourage.

Why can I connect with Entourage but not with Outlook 2011? Is there any way to solve this? I currently have both of them installed if any debugging is necessary :S!!!

Thanks in advance
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