Avatar of hypercube
hypercube
Flag for United States of America asked on

HP LJ P1006 on XP USB - two of them won't print

We have two LJ P1006 printers and two XP computers.  One printer connected to each computer and not shared.

User reported that one of the printers had stopped working.  The specific error is that "The document failed to print".

I notice that the printers often have to be set to work online.  I don't know why they are working offline when found that way.

On one of the computers I removed all traces of the printer, including editing the registry for that purpose.  I downloaded the latest HP drivers for it of all varieties I could think of: basic, full, universal.  Nothing has helped.

So I'm rather stuck and need to get this fixed.
Printers and Scanners

Avatar of undefined
Last Comment
hypercube

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Robert Retzer

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
nobus

check in control panel>E,ergy settings if they are powered off after some time; if so, set it to NEVER
hypercube

ASKER
I fixed it and can't go back to check this answer.
Your help has saved me hundreds of hours of internet surfing.
fblack61