troubleshooting Question

NetApp NTP

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pzozulka asked on
Storage
9 Comments1 Solution3663 ViewsLast Modified:
We recently started to receive error alerts from our NetApp monitoring services saying that our NetApp is not NTP synchronized with any peer, so it's time may be incorrect. It says:

NTP is running, but no peers have passed the selection process. The local time may be too far off; or the configured NTP peers may not be reachable.

I check the ntp.conf to ensure valid time servers are listed, I also turned ON/OFF "options timed.enable".

Next, I looked into this article: https://kb.netapp.com/support/index?page=content&actp=LIST&id=S:1012660

After following all the instructions, I was able to see the error message that might be truly the root cause of the problem: I think it says the NTP server is reachable, but it was rejected by the following reason:

It says flash=400 not_proventic.

At this point I'm stuck and not sure how to proceed further. Any help would be greatly appreciated.
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