Watch and learn how ATEN provided a total control system solution including seamless switching matrix switch, HDBaseT extenders, PDU, lighting control to build an interactive eFuture classroom.
Course Of The Month
10 days, 5 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
HP J6480 - Paper jam <not>
Posted on 2013-01-01
Hoping we have some HP printer jockeys here. Here's our favorite HP J6480 AIO that suddenly comes up with "Paper Jam - clear paper path and press OK". Well, there wasn't a jam (that I know of) and we've pulled the thing apart as much as we can. Main Clamshell, ADF, duplexer, feed trays, exit port, dismout and remount the tanks. Took a can of compressed air to it to eject any little bits that might remain. The alert appears even if disconnected from the PC. Did a soft reset and a hard factory default reset. Didn't help.
Is this thing headed for the recycle bin?
H
Is this thing headed for the recycle bin?
H
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
2
3 Comments
Active 1 day ago
There are infra-red sensors in the unit at various stages that detect if paper is still there. One of these sensors has gone bad so the printer thinks there is ALWAYS paper there. It's also possible that the sensor still works but the PCB has gone bad meaning it can no longer detect.
Short answer... it's probably cheaper to replace the printer. Sorry :(
Short answer... it's probably cheaper to replace the printer. Sorry :(
Featured Post
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
Causes of paper jams:The following are the main causes of paper jams.
Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well. Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures.
In …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
- Document Imaging
- Printers and Scanners
- Images and Photos
- Photos / Graphics Software
- Document Management
- *GIMP, *Scripts, *tiff, *batch
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
- Document Management
- Printers and Scanners
- Document Imaging
- Software-Other
- Images and Photos
- Adobe Acrobat, Photos / Graphics Software, Security, OCR, *PDF
Suggested Courses
Earn Certification
HTML5 Specialist - Certification
Free withPremium
Course of the Month10 days, 5 hours left to enroll
623 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.