Solved

Sharepoint Foundation 2010 for mobile phones

Posted on 2013-01-01
6
359 Views
Last Modified: 2013-02-05
When using my htc incredible phone, when i try to go to my sharepoint site, I get a grey screen and no login. Even if this device is not supported by Sharepoint, it is supposed to revert to the regular layout instead of the mobile one. This is an outward facing site. External users are entered into AD. I'm using windows authentication and on regular computers outside the network everything works fine but mobile phones do not. Is basic authentication required? If so, how do I set it up for basic authentication for mobile users and why would windows auth work on a regular external computer but not a mobile phone?? Thanks.

The site is http://havertyrobert.com. The mobile address is http://havertyrobert.com/?Mobile=1

If you go there, hopefully you will see what I'm talking about when you try it with a laptop and a mobile phone
0
Comment
Question by:BobHavertyComh
  • 3
  • 3
6 Comments
 
LVL 13

Accepted Solution

by:
Yagya Shree earned 500 total points
ID: 38734749
Hi,

Please configure and follow below mentioned post, which discribes in details about make the sharepoint site ready for mobile viewing:

Configure SharePoint Server 2010 for Mobile Device Access
http://blogs.technet.com/b/office2010/archive/2010/03/09/configure-sharepoint-server-2010-for-mobile-device-access.aspx
0
 
LVL 9

Author Comment

by:BobHavertyComh
ID: 38736972
OK, read the article, knew alot of it already. So it seems as though I must use basic authentication rather than windows. Enabled basic authentication is IIS and kept windows authentication enabled as well. I don't think my htc incredible mobile phone is the issue, even though I'm not sure that OS is supported by Sharepoint as per your linked article. When I type in havertyrobert.com, it seems to be able to read that this is a mobile device because it correctly redirects to havertyrobert.com/?Mobile=1. But I'm still getting a blank screen. Somehow, it doesn't seem to be able to load the logon screen. I still don't understand why a regular, non mobile mac external to the network with a browser can show a login screen, with windows auth, but a mobile devices cannot. i thought a browser is a browser and that any browser should be able to show a logon screen.

Is it possible that since I'm using basic auth, that I have to create the login screen myself?

Also note, this is an external facing SP site, and it is strictly for dev/training purposes, so i don't care about ssl at this moment, i just need to create a quick demo of an external SP site for someone.
0
 
LVL 13

Expert Comment

by:Yagya Shree
ID: 38737222
You logic for the statement that a browser is a browser which should not be affected or independent of device is somewhat not correct.

If you Google around, you will find that providers of browser releases different versions of mobile browser as it has different advantages and limitation in term of normal browser.

Regarding your question to create a separate login screen for your mobile device, I will recommend to make your existing site compatible with mobile browsers as we will find it lot easier to perform.

Please let me know if you have other queries.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 9

Author Comment

by:BobHavertyComh
ID: 38738390
Thanks for your response. Yes, of course I want to make my existing site compatible with mobile browsers. I've done the things in that article and have enabled basic authentication and it still doesn't work. It recognizes that a mobile device is accessing it because it redirects from havertyrobert.com to havertyrobert.com/?Mobile=1, which it is supposed to do. So it seems to recognize it's a mobile phone. If it were an incompatible mobile phone, then the regular, non mobile version of the website would show up. But I can't even get a login screen. So the question isn't whether I think I need to make it compatible or not, the question is how to do it and why it's not working with basic authentication enabled. Sorry I didn't make my question more clear.
0
 
LVL 13

Expert Comment

by:Yagya Shree
ID: 38771420
Did you manage to get an answer for your query?
0
 
LVL 9

Author Comment

by:BobHavertyComh
ID: 38771801
Hi yagyashree, from my last post above yours

"So the question isn't whether I think I need to make it compatible or not, the question is how to do it and why it's not working with basic authentication enabled. Sorry I didn't make my question more clear."

So I guess the answer is that basic authentication does not work with an HTC incredible Droid?
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Microsoft SharePoint Foundation 2010 and Microsoft SharePoint Server 2010 do not offer the option to configure the location of the SharePoint diagnostic trace log files during installation.  This can, however, be configured through Central Administr…
Pimping Sharepoint 2007 without Server-Side Code Part 1 One of my biggest frustrations with Sharepoint 2007 in the corporate world is that while good-intentioned managers lock down the more interesting capabilities of Sharepoint programming in…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now