troubleshooting Question

Win7 No Boot Options

Avatar of philw3995
philw3995Flag for United States of America asked on
Windows 7
10 Comments1 Solution442 ViewsLast Modified:
I have a neighbors laptop (Toshiba Satellite, Win7, i5) that was left in a car in very cold temperatures which resulted in condensation on the hard drive...so she says.  

Now it will not boot up. Boots to a black screen with a cursor and then just a black screen.

I've backed up her important data.  Ran a repair while connected to my computer...no help.

Booted to a Win7 disc and ran a Startup Repair...no help.

Booted to disc and ran System Restore twice, with different dates and still no help.

Any ideas?

Thanks in advance!

I just noticed out of the corner of my eye, it rebooted by itself and back to the same screen it stops on.

P.S.  pressing F8 does not present any boot options.
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