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Bruce Corson
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A hard drive has failed and RAID volume is degraded

I've been asked to fix a computer that is presenting me with this message. I looked inside and there are indeed two drives. If I replace drive 2, how do I get the RAID functioning again...will this happen automatically? This is Win XP.

See error message, attached.
raid-failure.jpg
Microsoft Legacy OSMicrosoft HardwareRAID

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Last Comment
arnold

8/22/2022 - Mon
rindi

It depends on the RAID controller and the drives used. If it is a fake-RAID controller and the drives aren't enterprise class (both of which are very likely), it'll also be very likely that you'll have to restore from the backups, as the re-syncing of the array will fail.

So before you replace the drive, make sure you have at least one good backup. Then check the manual of the PC/Mainboard/RAID controller on how a disk replacement should be done.
Bruce Corson

ASKER
What do I look for to find the PC/Mainboard/RAID controller so that I can google the manual? I have no knowledge of how this was set up.
rindi

If it's a PC from HP, Dell or similar, just go to the manufacturer's homepage and on their support options look for the the model number of the PC. The manual should be there somewhere.

If it's a PC built by a small shop, then open it's case and you should see some markings on the mainboard which disclose the manufacturer, and also the model number, and then again you can go to that homepage and look for the manual.

If the RAID controller is a separate card and not built into the mainboard, then you should also have markings on that card that say what it is...
Your help has saved me hundreds of hours of internet surfing.
fblack61
Bruce Corson

ASKER
It is made by Microcenter, their brand is ProSpec. I'll check that out. Thanks.
rindi

Never heard of either.
Bruce Corson

ASKER
rindi, the controller must be the Intel Matrix Storage Technology? I did find a control panel for that.
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gmbaxter

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