Solved

How do I eject a CD from a DVD drive when the OS is missing?

Posted on 2013-01-01
6
556 Views
Last Modified: 2013-01-01
My primary HDD died while I had a CD in the DVD drive.  I have purchased and installed two new HDDs to replace and have a copy of Win7.   BUT the cd is still in the drive and I am unable to get the disk out.  I have tried to build a bootable USB drive using RMPrepUSB but the bios does not seem to recognize it as a bootable drive.  A utility launched off the bios can see the drive but not any of its contents.

How do I eject the DVD so I can put my new Win7 install DVD in the drive?
0
Comment
Question by:Bruce
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 88

Assisted Solution

by:rindi
rindi earned 75 total points
ID: 38734908
Most DVD drives have an "Eject" button. If the disk doesn't eject when you press that, they usually also have a small hole into which you can insert a straightened paper clip (you need to press it in while the PC is off). That should force the mechanism of the drive to open the tray.
0
 
LVL 16

Assisted Solution

by:Carol Chisholm
Carol Chisholm earned 75 total points
ID: 38734913
There is usually a paper-clip sized hole if there is not a button. It was designed to emergency open CD and DVD drives. Unfold a paperclip...
0
 
LVL 49

Assisted Solution

by:dbrunton
dbrunton earned 75 total points
ID: 38734915
Or remove the drive from its present computer and attach it to another computer and use that one to control the drive.
0
Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

 
LVL 54

Assisted Solution

by:Joe Winograd, EE MVE 2015&2016
Joe Winograd, EE MVE 2015&2016 earned 125 total points
ID: 38734916
Most optical drives have a small "eject hole" that you can put an opened paper clip in (even when the computer is turned off) to eject the disc. Here's a photo of a typical drive, although the position of the hole varies from drive to drive:
optical drive eject holeRegards, Joe
0
 
LVL 96

Accepted Solution

by:
Lee W, MVP earned 150 total points
ID: 38734918
Try the bootable USB in another computer to ensure that it actually works.  If not, I would use the Microsoft tool to make a bootable USB key - http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool - I suspect you haven't enabled USB booting or you're using the wrong USB slot (there shouldn't be a "wrong" one, but I've found they can be flaky - try other USB slots to see if they work but FIRST test in another computer). Any computer made in the last 5 years (and ALMOST any made in the last 8) should boot off USB devices if the USB device was created properly.

As for the CD/DVD that seems to be stuck, doesn't the drive have an eject button?  I assume not or that it's not working, in which case, you may need to replace the drive (even temporarily).  Look for a pin hole on the front of the drive - if you find it, unfold a paper clip and push it into the slot - that should eject the drive.  If it doesn't, it COULD mean the drive is stuck and in which case you'll almost certainly have to replace it (they're cheap - $20).
0
 
LVL 1

Author Closing Comment

by:Bruce
ID: 38734959
I knew about the pinhole on older systems.  There is not one I can see on this machine.

I did try to pull the snap-on front of the casing off and while doing so found a molded, inconspicuous button next to the drive opening...  that was it.  I restarted the machine and pushed the button during the start-up and it ejected the drive bay.  

I am off and running installing Win7.

Thanks for all that responded.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question