![Exch Mgmt Console]()
Hi,
I need to re-createa a particular user's mailbox which has some issues. Before doing it on an actual user, I picked an old user (non-active) account for testing.
After backing up OUTLOOK data into PST file, I opened Exch Mgmt Console, selected the user name, and chose (X) Remove. The user was removed, but when I tried to add a new mailbox and select this user (just removed) from existing user list, it would now show. So I opened SBS2011 Console and realized that this user account was gone not only from Exch Mgmt Console, but also from the active directory too. I had to go to SBS2011 Console and re-create the user account from the scratch.
Is there a way to remove just user's mailbox, but keep the user account in active directory?
Thanks.
Do you think "Disable" is more appropriate option when you are dealing with with user's mailbox issues? Microsoft engineer suggested that I delete it and re-create it instead of disabling.
Please advise.