windows 7 devices and printers not displaying in control panel

bkreynolds48
bkreynolds48 used Ask the Experts™
on
I did a fresh install of windows 7 on a dual boot imac
At first everything was fine then in control panel/devices and printers
nothing displays

I do not have any virus software installed.
I have an external drive that I have unplugged
Have also unplugged my printer

still nothing displays in devices and printers
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DarinTCHSenior CyberSecurity Engineer

Commented:
usually indicates it is not one that MS has pre-loaded the drivers for
is it a unique brand or older model?
you can ask win7 to search for drivers for your devices if you manually enter the device
dramdrum

Commented:
Greetings,

This can happen sometimes if the Bluetooth Support Service is disabled.
Check in your Services to determine if this service is disabled.

   - Click Start Orb > type services in the searchbox
   - Click services in the search results above
   - Look for Bluetooth Support Service in the list of services on the right pane.

If it is set to disabled:

   - Right-click Bluetooth Support Service > click Properties
   - Under Startup type select Automatic then click OK
bkreynolds48

Author

Commented:
the drive is brand new -installed without issues
I checked the bluetooth and it is enabled

the only thing I can think of is that I unistalled ie10 -
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bkreynolds48

Author

Commented:
I have windows 8 - but have not installed it - don't know if that would make a difference
bkreynolds48

Author

Commented:
This is weird - I think my computer must have updated and booted last night - now I can see devices and printers - I booted several times to try to get them to display so not sure why today is different - thanks for trying to help
Senior CyberSecurity Engineer
Commented:
I had same issues twice
it was drivers
especially where I'm running win8 on my macAir

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