Windows 7 will not boot completely
I have a computer (Dell) and all of a sudden it will not boot past the "Starting Windows" screen. I have run Startup Repair from the recovery partition and a Windows 7 DVD but no improvement. I ran their diagnostics and UBCD on the drive and it passes. Then all of a sudden on one bootup it went past the "Stasrting Windows" to the balck screen with the white arrow (mouse pointer). Is there any way to get this booting up without re-installing the whole drive?
ASKER
Now it booted to the sign on screen and then the welcome screen came up, then an error message came up saying slui.exe could not start up.I say send information and the screen stays black with just the white mouse arrow on the screen. Is this a virus?
ASKER
It is a Dell Inspiron One all in one desktop. I cannot boot into safge mode, it just hangs.
I will try to disable discrete graphics.
I will try to disable discrete graphics.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I made a slave drive in 2nd computer. Used Malwarebytes, found only cookies. Cannot use TDSSKiller that way. I already made a backup of the drive. I think I will have to format and re-install to factory fresh. Would going back a few days work to a point in time? or is that a waste of time?
Can you start the factory restore from boot as per above? If so, and you don't need to recovery any personal files from the disk, then yes go for it. I don't think it's a virus, just Windows, BIOS and drivers tripping themselves up. For example on one machine, if I left it running with the black screen for an hour, it would eventually boot to desktop, and work OK, just more slowly.
...Terry
...Terry
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I don't know what LKGC is?
ASKER
There was no System Restore point so System Restore is a no go.
On Last Known Good Configuratioin, the SLUI.exe error comes up then an explore.exe error follows. Then it goes from the Welcome screen to the black screen with the white mouse pointer and doesn't progress after that.
On Last Known Good Configuratioin, the SLUI.exe error comes up then an explore.exe error follows. Then it goes from the Welcome screen to the black screen with the white mouse pointer and doesn't progress after that.
ASKER
After all that, I put in a new hard drive and it worked perfectly. I called Dell and told them not to give me any of their "Canned" solutions, I have wasted enough time when I thought it was the hard drive in the first place. They sent me a new drive and a setup DVD, it setup perfectly. Thanks for your ideas
...Terry