Solved

Mac Notes gone missing while using Mac Mail - Help!

Posted on 2013-01-01
6
901 Views
Last Modified: 2013-01-04
Hi everybody. My friend has a bit of a pickle to solve:

She wrote a very important note using Mac notes. She had it on her iPhone and moved it to her Mac mail. Within mail, she dragged it from its location on the cloud to what she thought was a folder in Mail. She clicked on that folder to confirm transfer and found that there was no such file.

She looked from where the file came, and no file to be found.
She looked where it was supposedly transferred, no file.
She did a search within Mail, no file
She did a search of her computer, no file.
She went to her mail server and did a search, no file.
She did a search on her computer, no file.
She opened/ closed mail and her computer and tried all of the above Again, no file.

WHERE could this file be?! I am at a loss for answers. Any help would be appreciated.
0
Comment
Question by:Nancy McCullough
  • 4
  • 2
6 Comments
 
LVL 2

Accepted Solution

by:
ramkumar_rkin earned 500 total points
ID: 38735861
If you want to find your mail > notes. Open your mail app. and look to the left pane, where you have your mailboxes [inbox - drafts - sent - ...] the below that you have reminders [Notes - To do].

Mac in ~/Library/Mail/Mailboxes/Notes.mbox others on the IMAP server (in my case on my Mobile.me account)
Hope this helps or try below solution

Option1:
Notes sync requires Mac OS X version 10.5.7 or later on a Mac. Is your Mac's OS really still 10.5.2 as indicated in your profile?
If you need it, you can get the update to 10.5.8 here: http://support.apple.com/kb/DL866\

Option2:
you need to set up IMAP with Mail, your Notes will appear as messages from yourself in your inbox on your server.
You can sync your notes via gmail and that the easy way.
0
 
LVL 10

Author Comment

by:Nancy McCullough
ID: 38736218
Thank you for your response. I sent your solution to my friend to see if it works for her. Her Mac isthmus years'  model, and so no - she would not be on 10.5.x.
0
 
LVL 10

Author Comment

by:Nancy McCullough
ID: 38736221
Oops. 'Isthmus' is supposed to read 'is this'.
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 
LVL 2

Expert Comment

by:ramkumar_rkin
ID: 38743047
any update on this ?
0
 
LVL 10

Author Comment

by:Nancy McCullough
ID: 38744554
I'm waiting for a response to see if this solution worked.... I will get back to you as soon as is humanly possible.
0
 
LVL 10

Author Comment

by:Nancy McCullough
ID: 38746209
She gave up and rewrote the document using other means. Oh well. I will award points as soon as I find a computer (not my ipad that doesn't have the points options). Good work!
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
Email attacks are the most efficient and effective way for cyber criminals and hackers to compromise a computer or network. We often find our-self second guessing the authenticity of an email message, for such instances we can follow practical princ…
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now