asked on User cannot save as worksheet to new work book
When a user copies a worksheet to a new work book and they click save as they get a blank save as windows - see attached.
The attachment shows the problem the user is getting.
The OS is Win7x64 and the Excel is 2007 x 86
The attachment shows the problem the user is getting.
The OS is Win7x64 and the Excel is 2007 x 86
Microsoft Legacy OSWindows 7Microsoft Excel
Last Comment
gmc12345
The system is completely patched with Microsoft Update? Be aware that Microsoft Update covers Windows and Office, while Windows Update (which is the default) covers Windows only. Let me know. Thank you.
ASKER
Machine is completely patched and a repair of Office was carried out. I also created a new profile for the user.
User went to another machine with same installs\patching and there was no issue.
Currently using roaming profiles.
User went to another machine with same installs\patching and there was no issue.
Currently using roaming profiles.
Could you post make/model of the PC and make/model of the VGA card? Thank you.
disjoin the machine in question from domain and have it rejoin to domain. then let same user try again on that machine.
ASKER
Machine card in nvidia nvs 295 , have changed the card to nvs 300.
Machine is HP 8200 small form factor , when user logs onto anohter machine same model there is no issue.
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&contentType=SupportManual&prodTypeId=12454&prodSeriesId=5037931
Machine is HP 8200 small form factor , when user logs onto anohter machine same model there is no issue.
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&contentType=SupportManual&prodTypeId=12454&prodSeriesId=5037931
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ASKER
User didnt have the issue on the new install of OS. After installing all the application , issue came back.
After installing apps one at a time and testing it turned out Hyperion Essbase Manager was the issue
After installing apps one at a time and testing it turned out Hyperion Essbase Manager was the issue
Excel-Error.jpg