troubleshooting Question
How to restore a mailbox to a certain date
asked on
We use SBS 2003 and Outlook 2007.
I have a user who is reporting that a whole folder of mails has disappeared.
This appears to have happened when she was doing some reorganisation and cleaning up of emails.
My initial reaction was that the whole folder may have been accidentally moved to inside another folder (I have seen this happen lots of times). Searched and no sign of the folder. Also used Outlook search to look for messages from relavent senders - no sign.
The re-organisation was done off-site using Outlook Web Access.
I have spent some time looking in her mailbox and I certainly cannot find any sign of the messages or folder.
We run backups using normal standard MS backup and I have copies of backups from before the problem.
I have looked through some postings on EE but all seem to deal with recovering whole, lost mailboxes. I really only want to take a look to see if I can find this missing folder.
Does anyone have any ideas of some simple steps that I can take to resolve this problem please.
Regards
Richard
I have a user who is reporting that a whole folder of mails has disappeared.
This appears to have happened when she was doing some reorganisation and cleaning up of emails.
My initial reaction was that the whole folder may have been accidentally moved to inside another folder (I have seen this happen lots of times). Searched and no sign of the folder. Also used Outlook search to look for messages from relavent senders - no sign.
The re-organisation was done off-site using Outlook Web Access.
I have spent some time looking in her mailbox and I certainly cannot find any sign of the messages or folder.
We run backups using normal standard MS backup and I have copies of backups from before the problem.
I have looked through some postings on EE but all seem to deal with recovering whole, lost mailboxes. I really only want to take a look to see if I can find this missing folder.
Does anyone have any ideas of some simple steps that I can take to resolve this problem please.
Regards
Richard
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.