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sglee
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Auto-complete stopped working after creating a new profile in OUTLOOK 2010

I had to create a new OUTLOOK profile on Windows 7 PC and started using new profile to open OUTLOOK. Now auto-complete function is not working.
How can I fix this?
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Dant7

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
ibrahim52

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sglee

ASKER
@ibrahim52
"Auto-complete" was already checked by default. I unchecked and rechecked for the hack of it ,but it did not make a difference.
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Dant7

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DLeaver

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SOLUTION
ibrahim52

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sglee

ASKER
To all -

When I check this folder, I see Autocomplete files. C:\Users\%userprofile%\AppData\Local\Microsoft\Outlook\RoamCache

However new profile created this morning does not take advantage of existing autocomplete list. What happened is that I had to disable this users mailbox (mailbox only) from Exch 2010 Mgmt console and re-create the mailbox and imported PST into the new mailbox.
On the user's PC, I could not use existing default profile 'OUTLOOK' when I just ran OUTLOOK hoping it would connect to his mailbox, but it did not. I figured that it is because new mailbox has been created even if the username/alias is the same.
So I created a new profile, but then auto complete was not working.

But I see all those autocomplete files in "C:\Users\%userprofile%\AppData\Local\Microsoft\Outlook\RoamCache folder".
SOLUTION
Dant7

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sglee

ASKER
Yes. I think I saw a bunch of entries in suggested contacts.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
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Dant7

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sglee

ASKER
When i selected ask suggested contacts and pasted into the TO:  field, it inserted not only email address, but also recipient names as well. Is that what is expected?
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Dant7

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Dant7

Hi,

Did you manage to get this working?