Link to home
Start Free TrialLog in
Avatar of sglee
sglee

asked on

Auto-complete stopped working after creating a new profile in OUTLOOK 2010

I had to create a new OUTLOOK profile on Windows 7 PC and started using new profile to open OUTLOOK. Now auto-complete function is not working.
How can I fix this?
ASKER CERTIFIED SOLUTION
Avatar of ibrahim52
ibrahim52
Flag of United Arab Emirates image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of sglee
sglee

ASKER

@ibrahim52
"Auto-complete" was already checked by default. I unchecked and rechecked for the hack of it ,but it did not make a difference.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of DLeaver
DLeaver
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of sglee

ASKER

To all -

When I check this folder, I see Autocomplete files. C:\Users\%userprofile%\AppData\Local\Microsoft\Outlook\RoamCache

However new profile created this morning does not take advantage of existing autocomplete list. What happened is that I had to disable this users mailbox (mailbox only) from Exch 2010 Mgmt console and re-create the mailbox and imported PST into the new mailbox.
On the user's PC, I could not use existing default profile 'OUTLOOK' when I just ran OUTLOOK hoping it would connect to his mailbox, but it did not. I figured that it is because new mailbox has been created even if the username/alias is the same.
So I created a new profile, but then auto complete was not working.

But I see all those autocomplete files in "C:\Users\%userprofile%\AppData\Local\Microsoft\Outlook\RoamCache folder".
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of sglee

ASKER

Yes. I think I saw a bunch of entries in suggested contacts.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of sglee

ASKER

When i selected ask suggested contacts and pasted into the TO:  field, it inserted not only email address, but also recipient names as well. Is that what is expected?
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Hi,

Did you manage to get this working?