troubleshooting Question

Exchange 2010, SharedMailbox and Private emails

Avatar of Neil Russell
Neil RussellFlag for United Kingdom of Great Britain and Northern Ireland asked on
ExchangeOutlook
22 Comments3 Solutions6665 ViewsLast Modified:
Has anybody come across the following before?

We have a large number of exchange 2010 mailboxes of type SharedMailbox. Today a user reported that they had been sent an email by another user, to a SharedMailbox, but that it had not arrived.  Upon closer inspection Outlook 2010 sowed

Inbox (1)

for that shared mailbox, showing that it had one new email but nothing was visible in the emails listed for the inbox.

Go into OWA, switch to the SharedMailbox and there it is! The email that is marked as private.

Anyone know why outlook does not show these emails in a shared mailbox?
Can it be forced to?
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 3 Answers and 22 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 3 Answers and 22 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros