troubleshooting Question

Exchange 2010, SharedMailbox and Private emails

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Neil RussellFlag for United Kingdom of Great Britain and Northern Ireland asked on
22 Comments3 Solutions6665 ViewsLast Modified:
Has anybody come across the following before?

We have a large number of exchange 2010 mailboxes of type SharedMailbox. Today a user reported that they had been sent an email by another user, to a SharedMailbox, but that it had not arrived.  Upon closer inspection Outlook 2010 sowed

Inbox (1)

for that shared mailbox, showing that it had one new email but nothing was visible in the emails listed for the inbox.

Go into OWA, switch to the SharedMailbox and there it is! The email that is marked as private.

Anyone know why outlook does not show these emails in a shared mailbox?
Can it be forced to?
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