troubleshooting Question

Outlook: sending emails problem, but OK when replying

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gerlis asked on
OutlookMicrosoft Applications
11 Comments1 Solution298 ViewsLast Modified:
We have a client with a problem with just one user sending (POP) emails using Outlook

When he sends emails they apparently don;t arrive at the destination addresses on the same domain

However, he can reply to emails that are sent to him from the same domain and he can send emails to the other domain users from his domain email address from his Blackberry but not from his Outlook on his PC.

I have asked him to make sure that he sending correctly addressed emails (when he replies the address is there automatically I thought maybe he is picking up an incorrect address from the auto-complete or from his address book in Outlook), but apparently not so.

Any obvious cause with his Outlook set-up?

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