I am being tasked with re-doing our counties entire call handler system. I need to map out what we have and what we are going to but not sure how to do this. Some say use flowcharts but im not sure. I just need the entire structure documented. Can anyone give me some guidance on this?
you can go to ciscounitytools.com and download the call handler dumps programs they are for Unity and Unity Connection and will show you what the caller inputs are if they are going to another call handler
More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.
How Sip Phone (User Agent) works and communicates with sip servers
1. There is a sip server and a sip registrar.
The sip server and sip registrar can be one server or two different servers. The sip registrar is the server on which it is record…
I recently purchased a Bluetooth headset called the Music Jogger (model BSH10). The control buttons on it look like this:
One of my goals is to use it as the microphone and speakers for Skype calls. In that respect, it works well. However, I …
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download.
This will be demonstrated using Microsoft Expression Encoder 4.
Internet Business Fax to Email Made Easy -
With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number.
You'll receive secure faxes in your email, fr…