Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Gmail Pop3 emails missing from Outlook, after delete from iPhone

Posted on 2013-01-02
2
Medium Priority
?
523 Views
Last Modified: 2014-11-12
My colleague went on vacation and only used his iPhone to view and send emails for 2 weeks. His computer was on, but Outlook was not open. HE cleaned-out (deleted) lots of emails from his iPhone this morning. His outlook is missing 2 weeks of emails, before today.
 
That is, his inbox has emails before 2 weeks ago, and then emails of today. The option to leave copies of messages on the server was checked. The option to delete messages from the server, after 2 weeks was also selected, although I have disabled that option now. This option shouldn't have deleted last week's emails, in any case.
0
Comment
Question by:bobox00
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 5

Accepted Solution

by:
albelo earned 1500 total points
ID: 38737545
His iPhone was most likely setup using IMAP.  Thus when he deleted the emails from the phone it also removed them from the server.  So when Outlook went to check for new emails via POP3, they were in fact already deleted.

Fortunately, GMAIL really doesn't delete the emails and should still be located in the "TRASH" label.  I would suggest logging into Gmail Directly from a Web Browser and look there to Restore them.
0
 

Author Closing Comment

by:bobox00
ID: 38769201
Gave up. Couldn't find the emails. Set up his iPhone email over again.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes clients can lose connectivity with the Lotus Notes Domino Server, but there's not always an obvious answer as to why it happens.   Read this article to follow one of the first experiences I had with Lotus Notes on a client's machine, my…
Learn how to use the free Acronis True Image app to easily transfer data between iPhones and Android phones.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question