Solved

Gmail Pop3 emails missing from Outlook, after delete from iPhone

Posted on 2013-01-02
2
520 Views
Last Modified: 2014-11-12
My colleague went on vacation and only used his iPhone to view and send emails for 2 weeks. His computer was on, but Outlook was not open. HE cleaned-out (deleted) lots of emails from his iPhone this morning. His outlook is missing 2 weeks of emails, before today.
 
That is, his inbox has emails before 2 weeks ago, and then emails of today. The option to leave copies of messages on the server was checked. The option to delete messages from the server, after 2 weeks was also selected, although I have disabled that option now. This option shouldn't have deleted last week's emails, in any case.
0
Comment
Question by:bobox00
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 5

Accepted Solution

by:
albelo earned 500 total points
ID: 38737545
His iPhone was most likely setup using IMAP.  Thus when he deleted the emails from the phone it also removed them from the server.  So when Outlook went to check for new emails via POP3, they were in fact already deleted.

Fortunately, GMAIL really doesn't delete the emails and should still be located in the "TRASH" label.  I would suggest logging into Gmail Directly from a Web Browser and look there to Restore them.
0
 

Author Closing Comment

by:bobox00
ID: 38769201
Gave up. Couldn't find the emails. Set up his iPhone email over again.
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
This Micro Tutorial demonstrates the importance of annotations in Google Analytics and how they should be used to document changes made to a site, Google updates (Ex: Panda & Penguin), marketing campaigns, and any other events that might have contri…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question