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Gmail Pop3 emails missing from Outlook, after delete from iPhone

Posted on 2013-01-02
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Last Modified: 2014-11-12
My colleague went on vacation and only used his iPhone to view and send emails for 2 weeks. His computer was on, but Outlook was not open. HE cleaned-out (deleted) lots of emails from his iPhone this morning. His outlook is missing 2 weeks of emails, before today.
 
That is, his inbox has emails before 2 weeks ago, and then emails of today. The option to leave copies of messages on the server was checked. The option to delete messages from the server, after 2 weeks was also selected, although I have disabled that option now. This option shouldn't have deleted last week's emails, in any case.
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Question by:bobox00
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albelo earned 500 total points
ID: 38737545
His iPhone was most likely setup using IMAP.  Thus when he deleted the emails from the phone it also removed them from the server.  So when Outlook went to check for new emails via POP3, they were in fact already deleted.

Fortunately, GMAIL really doesn't delete the emails and should still be located in the "TRASH" label.  I would suggest logging into Gmail Directly from a Web Browser and look there to Restore them.
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Author Closing Comment

by:bobox00
ID: 38769201
Gave up. Couldn't find the emails. Set up his iPhone email over again.
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