Solved

Fortigate 50B Keeps dropping my remote users only on TS connection

Posted on 2013-01-02
1
662 Views
Last Modified: 2013-01-16
My TS users keep dropping and the error says trying to reconnect, this came out of no where it was working fine. I was talking with some friends they suggested that it is in my firewall. Has anyone had issues with a fortigate 50b firewall dropping TS connections?
0
Comment
Question by:Rinkrat7
1 Comment
 
LVL 6

Accepted Solution

by:
billfusion earned 500 total points
ID: 38738522
I know this will sound too simplistic, but it worth trying, if you haven't yet: restart your 50B.  We had a similar problem with a client and it turns out the they had a problem after a few days of no troubles.  Restarting the unit released some resources and they were OK for a while after.

If you have indeed restarted the unit, then verify that the issue is with multiple users coming in from multiple locations.  This is to rule out any connectivity problems with the remote network.

run a ping from the client's machine to see what the latency on their connection, if it gets too high, that could be an issue.
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Join & Write a Comment

The following recovery method will work on All Cisco Switchs that run ISO software. You will need a good copy of the IOS version you want you use saved on your PC and a Com's Cable. The software for these switches comes as a .tar file. Tar is …
Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now