Solved

Getting the dreaded "Required CD/DVD drive device driver is missing" during Windows 7 install, but no drivers are working!

Posted on 2013-01-02
4
1,049 Views
Last Modified: 2013-01-02
I'm trying to install Windows 7 x64 on a Shuttle XH61V barebones system, when I boot into the Windows install after cliking "install now" I get the "Required CD/DVD drive device driver is missing". No problem, I've had this before! There is no optical drive installed on the system, so I'll just go get the RAID or Chipset drivers from the Shuttle website and load them at install!

NO DICE!

I've tried every available H61 driver I can find and none of them will take.

I've gone into the BIOS and changed all the SATA options too. Tried ACHI and IDE modes with the same result.

Called Shuttle support and they are worthless.

Any ideas before I throw these against a wall?
0
Comment
Question by:TASupply
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 70

Expert Comment

by:garycase
ID: 38737388
"... There is no optical drive installed on the system ..." ==>  So what are you booting to?

... I assume a USB flash drive => if that's the case, I assume you've made this a bootable drive (with the appropriate "BOOTSECT.EXE /NT60 x:" command from the Windows 7 DVD;  and that you have it set as the 1st boot device in the BIOS.

You shouldn't need any chipset drivers for this => Windows 7 installs just fine on an H61-based system without additional drivers.

More details on exactly how you're doing the install may be helpful.
0
 

Author Comment

by:TASupply
ID: 38737403
Sorry, should've been more specific:

Installing off a USB ISO (which I've used dozens of times on different hardware with no problem). The drive was created with ISOtoUSB freeware.

I've set the CD/DVD drive to boot last in the BIOS.
0
 
LVL 70

Accepted Solution

by:
garycase earned 500 total points
ID: 38737817
Not sure why it won't work, since you've used the same process before.

The USB flash drive I use for installing '7 was created somewhat differently -- I used the process outlined here:
http://www.techrepublic.com/blog/window-on-windows/configure-a-usb-flash-drive-to-be-a-windows-7-installation-platform/1446

... don't know if that would give you better results or not, but you may want to give it a try.
0
 

Author Closing Comment

by:TASupply
ID: 38737983
Wow, that worked! No idea why, but it did.

Thanks!!!!!
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
Suggested Courses

631 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question