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Getting the dreaded "Required CD/DVD drive device driver is missing" during Windows 7 install, but no drivers are working!

Posted on 2013-01-02
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Last Modified: 2013-01-02
I'm trying to install Windows 7 x64 on a Shuttle XH61V barebones system, when I boot into the Windows install after cliking "install now" I get the "Required CD/DVD drive device driver is missing". No problem, I've had this before! There is no optical drive installed on the system, so I'll just go get the RAID or Chipset drivers from the Shuttle website and load them at install!

NO DICE!

I've tried every available H61 driver I can find and none of them will take.

I've gone into the BIOS and changed all the SATA options too. Tried ACHI and IDE modes with the same result.

Called Shuttle support and they are worthless.

Any ideas before I throw these against a wall?
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Question by:TASupply
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Expert Comment

by:garycase
ID: 38737388
"... There is no optical drive installed on the system ..." ==>  So what are you booting to?

... I assume a USB flash drive => if that's the case, I assume you've made this a bootable drive (with the appropriate "BOOTSECT.EXE /NT60 x:" command from the Windows 7 DVD;  and that you have it set as the 1st boot device in the BIOS.

You shouldn't need any chipset drivers for this => Windows 7 installs just fine on an H61-based system without additional drivers.

More details on exactly how you're doing the install may be helpful.
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Author Comment

by:TASupply
ID: 38737403
Sorry, should've been more specific:

Installing off a USB ISO (which I've used dozens of times on different hardware with no problem). The drive was created with ISOtoUSB freeware.

I've set the CD/DVD drive to boot last in the BIOS.
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Accepted Solution

by:
garycase earned 500 total points
ID: 38737817
Not sure why it won't work, since you've used the same process before.

The USB flash drive I use for installing '7 was created somewhat differently -- I used the process outlined here:
http://www.techrepublic.com/blog/window-on-windows/configure-a-usb-flash-drive-to-be-a-windows-7-installation-platform/1446

... don't know if that would give you better results or not, but you may want to give it a try.
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Author Closing Comment

by:TASupply
ID: 38737983
Wow, that worked! No idea why, but it did.

Thanks!!!!!
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