Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.
Solved
Scanning from Kyocera printers to Windows 2008 R2 share.
Posted on 2013-01-02
We are migrating from Windows SBS 2008 server to a Windows SBS 2011 environment which includes a new Windows 2008 R2 server. Our Kyocera printers (TASKalfa 420i, KM-6030, and TASKalfa 4500i) used to be able to scan to an SMB share on our Windows 2008 SBS server just fine. However, when I try to scan to our new 2008 R2 file server (with the exact same share permissions and file structure) I receive a test failure on the printer and I see this error in the event log of the file server:
Event ID: 4625
An account failed to log on.
Subject:
Security ID: NULL SID
Account Name: -
AccountDomain: -
Logon ID: 0x0
LogonType 3
Account for Which Logon Failed: NULL SID
Account Name: scanuser
Account Domain: KM-NETPRINTERS
Failure Information:
Failure Reason: Unknown user name or bad password.
Status: 0xc000006d
Sub Status: 0xc0000064
If I simply switch the server IP address on the Kyocera back to the old server IP, it works perfectly fine. How can I fix this?
Thank you
Event ID: 4625
An account failed to log on.
Subject:
Security ID: NULL SID
Account Name: -
AccountDomain: -
Logon ID: 0x0
LogonType 3
Account for Which Logon Failed: NULL SID
Account Name: scanuser
Account Domain: KM-NETPRINTERS
Failure Information:
Failure Reason: Unknown user name or bad password.
Status: 0xc000006d
Sub Status: 0xc0000064
If I simply switch the server IP address on the Kyocera back to the old server IP, it works perfectly fine. How can I fix this?
Thank you
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
4
2
7 Comments
Active 2 days ago
First place I would check would be the share permissions.
Everyone Read or Full control?
If that is correct then take a look at your NTFS permissions. Is there an account for the kyocera in there? Does it have write or modify permissions?
If that looks ok and you can verify the permissions are you sure you have the correct path and share name of the folder?
Usually scanning to a smb share is a permissions issue.
Everyone Read or Full control?
If that is correct then take a look at your NTFS permissions. Is there an account for the kyocera in there? Does it have write or modify permissions?
If that looks ok and you can verify the permissions are you sure you have the correct path and share name of the folder?
Usually scanning to a smb share is a permissions issue.
Active 2 days ago
Everyone is given the Full Control permission on the share. I also double checked the NTFS permissions and they check out as well.
Active 2 days ago
Security on the 2008 server is tighter - full control for everyone may still be looking for a validated domain user. It would be best to create a scan user on your domain with limited rights and then give this user rights to the share. Make sure this user is configured with a password that never expires and define this user name and password in the Kyocera device. This should resolve your issue.
Active 2 days ago
This has already been done. I am using a domain user account on the Kyocera scanner.
Active 2 days ago
Did you add that user specifically to the share with full control rights? That should work.
Featured Post
If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately.
This Article and the Links apply to…
OfficeMate Freezes on login or does not load after login credentials are input.
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions.
Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
- Document Management
- Printers and Scanners
- Document Imaging
- Software-Other
- Images and Photos
- Adobe Acrobat, Photos / Graphics Software, Security, *scanning, *PDF
Suggested Courses
Course of the Month12 days, 1 hour left to enroll
636 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.