Link to home
Create AccountLog in
Avatar of OAC Technology
OAC TechnologyFlag for United States of America

asked on

Scanning from Kyocera printers to Windows 2008 R2 share.

We are migrating from Windows SBS 2008 server to a Windows SBS 2011 environment which includes a new Windows 2008 R2 server. Our Kyocera printers (TASKalfa 420i, KM-6030, and TASKalfa 4500i) used to be able to scan to an SMB share on our Windows 2008 SBS server just fine. However, when I try to scan to our new 2008 R2 file server (with the exact same share permissions and file structure) I receive a test failure on the printer and I see this error in the event log of the file server:

Event ID: 4625
An account failed to log on.

Subject:
Security ID: NULL SID
Account Name: -
AccountDomain: -
Logon ID: 0x0

LogonType 3

Account for Which Logon Failed: NULL SID
Account Name: scanuser
Account Domain: KM-NETPRINTERS

Failure Information:
Failure Reason: Unknown user name or bad password.
Status: 0xc000006d
Sub Status: 0xc0000064



If I simply switch the server IP address on the Kyocera back to the old server IP, it works perfectly fine. How can I fix this?

Thank you
ASKER CERTIFIED SOLUTION
Avatar of Joseph Daly
Joseph Daly
Flag of United States of America image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of OAC Technology

ASKER

Everyone is given the Full Control permission on the share. I also double checked the NTFS permissions and they check out as well.
SOLUTION
Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
This has already been done. I am using a domain user account on the Kyocera scanner.
Did you add that user specifically to the share with full control rights?  That should work.
Yes, I did
Turns out I needed to unshare the folders, re-apply all of the permissions to all child objects, and then re-share to fix this problem.