Solved

USB ports will not work with usb flash drives or usb extenal hard drives

Posted on 2013-01-02
4
833 Views
Last Modified: 2013-01-02
HP Elite 8200 Windows 7 Pro 64 bit

Error states
USB device not recognized
Device has malfunctioned or is not recognized.

This happens with all usb flash drive or hard drives.  USB mouse works just fine and new ones do also.  The flash drives and hard drives work on other pc's just fine.

I tried a system restore and no help
0
Comment
Question by:sccomputers
  • 2
  • 2
4 Comments
 
LVL 10

Expert Comment

by:cbmm
ID: 38738010
Try going into the device manager and removing all the usb hubs and controllers. Do a restart, and plug the device into the machine after the usb ports have reinstalled
0
 

Author Comment

by:sccomputers
ID: 38738072
I removed all hubs and controllers, I restarted and all installed correctly.  Plugged in my usb mouse and it works, plugged in a flash drive and same problem still
0
 
LVL 10

Accepted Solution

by:
cbmm earned 500 total points
ID: 38738135
Try using this tool usb oblivion
0
 

Author Comment

by:sccomputers
ID: 38738227
Usb oblivion fixed the problem,  Thanks much
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now