troubleshooting Question

USB ports will not work with usb flash drives or usb extenal hard drives

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sccomputers asked on
Windows OSMicrosoft Legacy OSWindows 7
4 Comments1 Solution890 ViewsLast Modified:
HP Elite 8200 Windows 7 Pro 64 bit

Error states
USB device not recognized
Device has malfunctioned or is not recognized.

This happens with all usb flash drive or hard drives.  USB mouse works just fine and new ones do also.  The flash drives and hard drives work on other pc's just fine.

I tried a system restore and no help
ASKER CERTIFIED SOLUTION
cbmm

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