Solved

USB ports will not work with usb flash drives or usb extenal hard drives

Posted on 2013-01-02
4
842 Views
Last Modified: 2013-01-02
HP Elite 8200 Windows 7 Pro 64 bit

Error states
USB device not recognized
Device has malfunctioned or is not recognized.

This happens with all usb flash drive or hard drives.  USB mouse works just fine and new ones do also.  The flash drives and hard drives work on other pc's just fine.

I tried a system restore and no help
0
Comment
Question by:sccomputers
  • 2
  • 2
4 Comments
 
LVL 10

Expert Comment

by:cbmm
ID: 38738010
Try going into the device manager and removing all the usb hubs and controllers. Do a restart, and plug the device into the machine after the usb ports have reinstalled
0
 

Author Comment

by:sccomputers
ID: 38738072
I removed all hubs and controllers, I restarted and all installed correctly.  Plugged in my usb mouse and it works, plugged in a flash drive and same problem still
0
 
LVL 10

Accepted Solution

by:
cbmm earned 500 total points
ID: 38738135
Try using this tool usb oblivion
0
 

Author Comment

by:sccomputers
ID: 38738227
Usb oblivion fixed the problem,  Thanks much
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

OfficeMate Freezes on login or does not load after login credentials are input.
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question