Computer shuts down
My computer turned off on it's own twice today. I suspect it's a new game that my son is playing so I checked to make sure my video card driver is the latest and it is.
Can someone give me an idea for what to try next? I looked at the event viewer and they were Kernal Power 41(63) errors.
Can someone give me an idea for what to try next? I looked at the event viewer and they were Kernal Power 41(63) errors.
Although this could be an overheating issue it's possible your son's game is creating an audio driver conflict, especially if you have a graphics card with integrated digital audio.
It would be helpful to know a bit about your system specs
including graphics card and power supply wattage and what the game is.
It would be helpful to know a bit about your system specs
including graphics card and power supply wattage and what the game is.
did you see this?
http://support.microsoft.com/kb/2028504#method3
MS say it indicates either a hardware or driver error since you've check the latter it could be hardware...
i had this problem many many years ago on a dell box, turned out to be a loose heatsink on the cpu.
**just saw a prev post by yagyashree now, i reckon he's got it right on the money!
http://support.microsoft.com/kb/2028504#method3
MS say it indicates either a hardware or driver error since you've check the latter it could be hardware...
i had this problem many many years ago on a dell box, turned out to be a loose heatsink on the cpu.
**just saw a prev post by yagyashree now, i reckon he's got it right on the money!
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So yes, temp2 and temp3 are getting really hot. I turned the game off when they reached 60 degrees Celcius.
All the fans appear to be running fine.
All the fans appear to be running fine.
>> I turned the game off when they reached 60 degrees Celcius. << and did the temps drop then?
anyway, i suggest to install a better cooling
options :
-renew heat paste on CPU, GPU, northbridge, southbridge
-install better heatsinks
-install more cooling fans
-use it in a cooler room
anyway, i suggest to install a better cooling
options :
-renew heat paste on CPU, GPU, northbridge, southbridge
-install better heatsinks
-install more cooling fans
-use it in a cooler room
ASKER
I ended up spraying the inside with compressed air and that did the trick to lower the temps.
tx for feedback
Please have a loot into below post
[SOLVED] Kernel-Power 41 (63) error
http://www.techsupportforum.com/forums/f299/solved-kernel-power-41-63-error-434613.html