Solved

Activate a new Call Handler

Posted on 2013-01-02
2
267 Views
Last Modified: 2013-01-07
I have made a new call handler for an existing line that currently has just a voice mail. Do i need to make a new cti route point for this or how do i activate and connect it to the extension. When i add a new DN to the route point it wont let me cause shared is not allowed.
0
Comment
Question by:bostonstaus
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 20

Expert Comment

by:agonza07
ID: 38739049
0
 
LVL 10

Accepted Solution

by:
voipman earned 500 total points
ID: 38745925
What do you mean connect to the extension? yes you need to create a CTI RP and on the extension check forward all to voicemail. if your extension is the last 4 of the DID then you dont need to do anything else.  If you Call Handler is different then your DID then you need to create a translation pattern and translate it to the extension you created.
0

Featured Post

Learn how to optimize MySQL for your business need

With the increasing importance of apps & networks in both business & personal interconnections, perfor. has become one of the key metrics of successful communication. This ebook is a hands-on business-case-driven guide to understanding MySQL query parameter tuning & database perf

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Let’s list some of the technologies that enable smooth teleworking. 
Not everyone has adapted to a rapid advancement in technology; there are people who are reluctant or afraid to delve into this brave new world of IT. If you have a friend or a family member who suffers from the so-called technophobia, here is how yo…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Suggested Courses

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question