Solved

Activate a new Call Handler

Posted on 2013-01-02
2
255 Views
Last Modified: 2013-01-07
I have made a new call handler for an existing line that currently has just a voice mail. Do i need to make a new cti route point for this or how do i activate and connect it to the extension. When i add a new DN to the route point it wont let me cause shared is not allowed.
0
Comment
Question by:bostonstaus
2 Comments
 
LVL 20

Expert Comment

by:agonza07
ID: 38739049
0
 
LVL 10

Accepted Solution

by:
voipman earned 500 total points
ID: 38745925
What do you mean connect to the extension? yes you need to create a CTI RP and on the extension check forward all to voicemail. if your extension is the last 4 of the DID then you dont need to do anything else.  If you Call Handler is different then your DID then you need to create a translation pattern and translate it to the extension you created.
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

Suggested Solutions

Healthcare providers, insurance companies and other covered entities trust eFax Corporate to transmit their most sensitive documents. eFax Corporate can help your organization implement a HIPAA compliant cloud faxing solution.
What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now