I have made a new call handler for an existing line that currently has just a voice mail. Do i need to make a new cti route point for this or how do i activate and connect it to the extension. When i add a new DN to the route point it wont let me cause shared is not allowed.
What do you mean connect to the extension? yes you need to create a CTI RP and on the extension check forward all to voicemail. if your extension is the last 4 of the DID then you dont need to do anything
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This is a step by step guide on creating single number reach (mobility) for Cisco Call Manager. After configuring this when someone calls your deskphone after 3-4 rings your cell phone will start to ring. If you do not answer the call will go to y…
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