Solved

Activate a new Call Handler

Posted on 2013-01-02
2
262 Views
Last Modified: 2013-01-07
I have made a new call handler for an existing line that currently has just a voice mail. Do i need to make a new cti route point for this or how do i activate and connect it to the extension. When i add a new DN to the route point it wont let me cause shared is not allowed.
0
Comment
Question by:bostonstaus
2 Comments
 
LVL 20

Expert Comment

by:agonza07
ID: 38739049
0
 
LVL 10

Accepted Solution

by:
voipman earned 500 total points
ID: 38745925
What do you mean connect to the extension? yes you need to create a CTI RP and on the extension check forward all to voicemail. if your extension is the last 4 of the DID then you dont need to do anything else.  If you Call Handler is different then your DID then you need to create a translation pattern and translate it to the extension you created.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is a step by step guide on creating single number reach (mobility) for Cisco Call Manager.  After configuring this when someone calls your deskphone after 3-4 rings your cell phone will start to ring.  If you do not answer the call will go to y…
I'm Dumb-phoned(ed) Last week, I noticed this message when adding events to my Google Calendar: On June 27th (2015), Google is removing SMS as a notification option for Google Calendar events.  Their assumption is that enough people have smart p…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question