Solved

mouse keeps scrolling down

Posted on 2013-01-02
4
339 Views
Last Modified: 2013-01-04
Interesting problem.  There is a new computer and new mouse.  The user has a problem, where the cursor goes out of control and to the bottom of the screen.  For example, if they have excel open, then it keep scrolling down to the end of the document.

What in the world could be causing this?  Its intermittent.

This is on a desktop.
0
Comment
Question by:al4629740
4 Comments
 
LVL 15

Accepted Solution

by:
alienvoice earned 500 total points
ID: 38738529
Have you replaced the keyboard, the down arrow could be stuck?
0
 
LVL 26

Expert Comment

by:pony10us
ID: 38738542
When you say brand new I am hesitant to point at the keyboard or mouse however this is usally caused by a stuck key as mentioned by alienvoice or a stuck scroll button on the mouse.

Does this happen regardless of application such as Excel or IE?
0
 
LVL 91

Expert Comment

by:nobus
ID: 38739880
what mouse is it? wireless, , USb, laser?
the wireless  one may interfere with a cell phone - or have low battery
0
 

Author Closing Comment

by:al4629740
ID: 38744155
sure enough, it was the keyboard
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Suggested Solutions

How can this article save you time AND money?  In just a few minutes you may discover something you didn't know existed that is easy enough for you to fix yourself!
Windows 7 does not have the best desktop search built in. This is something Windows 7 users have struggled with. You type something in, and your search results don’t always match what you are looking for, or it doesn’t actually work at all. There ar…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now