Solved

DELL MD3200 degraded physical disk channel/degrade path

Posted on 2013-01-02
6
2,915 Views
Last Modified: 2016-11-23
Hi there,

We have a dell MD3200 that we just turned on. After creating storage on the array, the MDSM is reporting the following two errors,

Individual Physical Disk - Degraded Path
Storage array:  Unnamed Degraded physical disk paths:   Channel:  1      Related physical disks:  (0, 0)

Degraded Physical Disk Channel
Storage array:  Unnamed   Degraded physical disk channel:  1

The status for channel 1 is listed as "Degraded - automatic" and the details are in the attachment.

Not sure how to proceed at this point, but definitely don't want to put the array into production. Is this indicative of a bad controller? Bad disks? Bad HBA?

Thanks in advance for any insight!
error.txt
0
Comment
Question by:m3mdicl
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 500 total points
ID: 38739718
It looks like bad disks. In any event you should call DELL support and get it fixed. I agree with you that you should not put it into production.
 .... Thinkpads_User
0
 
LVL 24

Expert Comment

by:DMTechGrooup
ID: 38740891
How is the raid set up? And raids defined?  Could be out of sync and therefore degraded.. if there is nothing on there reinitialize the raid and see if anything changes.
0
 
LVL 1

Expert Comment

by:Karthik Rajasekaran
ID: 38741814
Degarded path means you disk or comtroller is having problem. Please install required dell software firmware on this...

Check with your dell support on this...

With regards
Karthik rajasekaran
0
Free NetCrunch network monitor licenses!

Only on Experts-Exchange: Sign-up for a free-trial and we'll send you your permanent license!

Here is what you get: 30 Nodes | Unlimited Sensors | No Time Restrictions | Absolutely FREE!

Act now. This offer ends July 14, 2017.

 

Author Comment

by:m3mdicl
ID: 38744698
There are ten identical disks in the array all configured in RAID6. The errors remain after power cycling the enclosure. The errors remain after deleting and reinitializing the RAID. All firmware is updated. I'm going to guess that at least one of the drives is bad. If that's the case is there a straightforward way to determine which one it is?
0
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 38744710
Check with Dell on how to determine this. I use IBM servers and there is an IBM Raid Array manager that will tell you what disks are bad, there are green, orange and red LED's on each drive so that a drive going out will often have an orange light, and there is a drive identifier in the Raid manager to identify which drive is the problem drive if all lights happen to be green.

There is probably a DELL raid manager but DELL can help you with this.

.... Thinkpads_User
0
 
LVL 24

Expert Comment

by:DMTechGrooup
ID: 38744758
http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/powervault-md3200?driverId=6H9V3&osCode=WS8R2&fileId=2731104134

The Management tools should tell you exactly which drive is bad.  Also usually a bad drive will be amber or red and not green.
0

Featured Post

Comparison of Amazon Drive, Google Drive, OneDrive

What is Best for Backup: Amazon Drive, Google Drive or MS OneDrive? In this free whitepaper we look at their performance, pricing, and platform availability to help you decide which cloud drive is right for your situation. Download and read the results of our testing for free!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your company's data protection keeping pace with virtualization? Here are 7 dynamic ways to adapt to rapid breakthroughs in technology.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question