troubleshooting Question

SBS-E 2011 - Can't Remote Access just one Computer Name

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BenviewFlag for Australia asked on
SBSMicrosoft Legacy OSWindows 7
9 Comments3 Solutions1224 ViewsLast Modified:
I have a just implemented an SBS Essentials 2011 network with 12 PCs (mix of XP and W7). Remote access is working OK except for just one PC.

Computer "XXXXWS001" won't proceed past the "Initiating remote connection..."
and eventually gives the error message
    "Remote desktop can't find the computer "XXXXWS001" This might mean
     that "XXXXWS001" does not belong to the specified network..........
The SBS-E Dashboard sees the computer OK and I have added the computer access to the appropriate users.

In desperation I removed the computer from the network, changed its ID to "XXXXWS013" and re-connected it to the network using the connect wizard.
This time remote access worked fine!

Unfortunately I need to get "XXXXWS001" working as a software app is using preset PC IDs as a licence check.

I thought, just a hipcup with the first experience so I disconnected "XXXXWS013" and renamed the computer back to "XXXXWS001" and connected it again using the wizard.
Remote access did not work!!!!

So, "XXXXWS013" does work but  "XXXXWS001" refuses to work.
(I have 11 other PCs working fine)

I have looked for a loose end both local and at the server but I'm lost ... any thoughts where to look and what to look for?

Thanks
ASKER CERTIFIED SOLUTION
thomasclm

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