troubleshooting Question
Asterisk FreePBX Dialplan
We are looking for a VOIP Dialer system to support several Use Cases including:
1. Call and play recorded message for a list of numbers
2. Same as #1 with Press 1 to talk to live person, Press 2 to decline
3. Insert specific time/day/event information into message played
4. Call a list of numbers in the order provided and do a screen pop of profile for person called and order referenced
We have heard Asterisk and FreePBX are popular but have no experience with these or other systems such as Vicidial, vTiger, plivo, etc and so we are looking for some guidance from someone who works with this technology.
1. Call and play recorded message for a list of numbers
2. Same as #1 with Press 1 to talk to live person, Press 2 to decline
3. Insert specific time/day/event information into message played
4. Call a list of numbers in the order provided and do a screen pop of profile for person called and order referenced
We have heard Asterisk and FreePBX are popular but have no experience with these or other systems such as Vicidial, vTiger, plivo, etc and so we are looking for some guidance from someone who works with this technology.
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