troubleshooting Question

HP LaserJet Pro 300 color MFP M375 - cutting off end of page

Avatar of tsnirone
tsnirone asked on
HardwarePrinters and ScannersComponents
10 Comments2 Solutions1447 ViewsLast Modified:
When copying (operating on the unit not using PC) and using the feeder, the copies are "cut off" compared to the original. To explain; if the original page has the entire page filled with text the few top and bottom lines will not appear on the copy.

Problem  occurs on both black/white and coloured copies - allthough the coloured copies cut approx 2mm less than the black/white ones.

Any ideas?

FYI: I did check the support-pages for the unit but could not find any solution posted for this problem
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=110&prodTypeId=18972&prodSeriesId=4337652

Thanks!
ASKER CERTIFIED SOLUTION
JohnnyCanuck

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