troubleshooting Question

MSI Installation Errors 1001/2869

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Will_3rdFlag for United Kingdom of Great Britain and Northern Ireland asked on
23 Comments2 Solutions4067 ViewsLast Modified:
Hi all

I am trying to install two supporting services for a web application we are using within our network.

When trying to run the two installers they are failing with two separate errors namely 'Error 1001. Access is denied' & 'The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869.'

I have not yet done a restart on the server but will try to do so tonight to clear any MSI related install issues, I have enabled MSI logging but it does not really point at what the issue may be.

Any assistance would be appreciated.

OS: Windows Server 2008 SP1
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