compatibility problem in ie8

Posted on 2013-01-03
Last Modified: 2013-01-06
I have a  curious ie8 problem with a "if you cannot see this email correctly..." link on an email that links to a wordpress site.  When clicking on the link, the site initially comes up in ie8 in a non-compatibility mode and the styles go crazy. Needless to say, I don't have this problem in ie9 or any other browsers. I've tried playing with the
<meta http-equiv="X-UA-Compatible" content="..." /> tag, but it doesn't seem to make any difference, although when I refresh the page, the problem disappears. Does anyone know of anything else I could try? Is there some way of forcing an initial refresh just for ie8 users?
Question by:avir
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LVL 25

Expert Comment

by:Kyle Hamilton
ID: 38739749
whats your doctype?
LVL 25

Expert Comment

by:Kyle Hamilton
ID: 38739752
also, you beed to post a link to the site

Author Comment

ID: 38739962
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "">

The site is:
It's in Hebrew.

A copy of the newsletter that was sent can be found at:
Also in Hebrew, but it's the very top link.
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Author Comment

ID: 38739982

Author Comment

ID: 38740017
I have another somewhat related problem with the same site. I don't know if I should post a separate question, but I will try including it here.
The same site appears in Chrome with a large uncalled for space between the header and the content. I can't figure out where it is coming from and it only appears in Chrome. Any ideas?
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 38740095
Looks like a browser issue, is the IE8 fully patched ?
LVL 25

Expert Comment

by:Kyle Hamilton
ID: 38740125
I would recommend updating the site to HTML5 doctype:

<!DOCTYPE html>
<html  lang="he-IL" >
<meta charset="UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=edge" />

Open in new window

The gap in chrome is funky. I would suggest deleting that empty space from the source of the document to see if that helps. Sometimes you can get weird invisible characters that come from whatever editor you're using. (when I deleted the empty space in the chrome dev tools inspector, the gap went away)

Give all that a try.
LVL 53

Assisted Solution

COBOLdinosaur earned 167 total points
ID: 38740706
Your code is full of errors, including serious stuff like duplicate id declarations and screwed up closing tags.

Validate the code; fix the errors; validate the css; and then you will be ready to deal with layout and cross-browser issues.  Trying to deal with presentation when there are serious errors, is just a waste of time.

LVL 50

Assisted Solution

jcimarron earned 333 total points
ID: 38740820

Author Comment

ID: 38740833
Thanks for all the feedback.
I've been checking the site on different browsers on different machines in the office. I have no idea if ie8 on the different machines is fully patched.
Since the site is built on a preexisting wordpress theme I don't what kind of effect there will be if I change the doctype to html 5, but I can give it a try.
Regarding the Chrome gap, although the gap appears in the dev tool and it can be deleted there, I am unable to find it in the source code. That's why I can't figure out where it's coming from. My editor is Visual Studio.
Regarding cleaning up the code, well I guess I have my work cut out for me, although I don't know how much is my fault and how much is in the theme itself. In any case, I'll give it a try although it will probably take awhile.
LVL 50

Accepted Solution

jcimarron earned 333 total points
ID: 38740842
avir--This site will also help you cleanup the code

Author Closing Comment

ID: 38748272
I fixed most of the validation errors. Most of them were due to my sloppiness, a couple come from the theme code and a few come from external link parameters, which I can't do anything about. In any case, something worked, because the ie8 problem is fixed. Unfortunately, I still have that curious gap that appears only in Chrome.

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