We have 2 users that get repeatedly locked out. One of them has the issue multiple times per week and sometimes twice in the same day. We have not been able to track it down. We are not sure what additional logging we should be doing to identify this. Most often the lockout occurs when this user is not accessing our network.
We have confirmed that all settings in their iPhone and iPad are correct. We have also deleted entries on the iPhone and iPad an recreated them. This is not the only user with iPhone and iPad in our organization.
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