Solved

web mails

Posted on 2013-01-03
2
227 Views
Last Modified: 2013-01-05
Dear Experts
I rented a cloud server, I host two websites,
One of the web site has aprox. 100 email address.
It was working yesterday but today, users can use web mail but can not use Outlook.
Outlook gives error messages keep on asking username and password.
What should I do?
0
Comment
Question by:Braveheartli
2 Comments
 
LVL 52

Accepted Solution

by:
Scott Fell,  EE MVE earned 500 total points
ID: 38739992
Make sure they have the correct mail server info, username and password.  

Are you using usernames like  "Braveheartli"  or "Braveheartli@mycompany.com" ?

If you changed mail servers, they probably need to make the change in their outlook too. If you simply used mail.mydomain.com then no change needed there.  However, sometimes you may have this set up where the mail server is somethingelse.anotherdomain.com.
0
 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 38740089
Check the email server on cloud if you have administrative access to it.. maybe some services are not working.
btw, are you using Exchange ?
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question