Solved

web mails

Posted on 2013-01-03
2
223 Views
Last Modified: 2013-01-05
Dear Experts
I rented a cloud server, I host two websites,
One of the web site has aprox. 100 email address.
It was working yesterday but today, users can use web mail but can not use Outlook.
Outlook gives error messages keep on asking username and password.
What should I do?
0
Comment
Question by:Braveheartli
2 Comments
 
LVL 52

Accepted Solution

by:
Scott Fell,  EE MVE earned 500 total points
ID: 38739992
Make sure they have the correct mail server info, username and password.  

Are you using usernames like  "Braveheartli"  or "Braveheartli@mycompany.com" ?

If you changed mail servers, they probably need to make the change in their outlook too. If you simply used mail.mydomain.com then no change needed there.  However, sometimes you may have this set up where the mail server is somethingelse.anotherdomain.com.
0
 
LVL 23

Expert Comment

by:Mohammed Hamada
ID: 38740089
Check the email server on cloud if you have administrative access to it.. maybe some services are not working.
btw, are you using Exchange ?
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Familiarize people with the process of retrieving data from SQL Server using an Access pass-thru query. Microsoft Access is a very powerful client/server development tool. One of the ways that you can retrieve data from a SQL Server is by using a pa…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now