When attaching a PDF to Outlook 2010 Professional, we receive a Server Busy Error and the Retry or Cancel option does not work. Have to access Task manager close the program. Need a solution to stop this from recurring.
Windows Server 2008
Last Comment
kathlege
8/22/2022 - Mon
sysreq2000
Just a longshot but if you have google toolbar or ask or anything like that installed try getting rid of it. I've seen those toolbars do strange things with attachment functions.
vazzoha
The 'server busy' message is appearing because the program is trying to access the internet before the connection is completely ready.
It sounds like you have installed programs configured to access the internet and perform an operation, such as check for updates for that program.
To check which program is trying to update using the internet I would suggest that you perform clean boot procedure and check.
I ran CCleaner, did a clean boot, uninstalled toolbars and still issue persists?
kathlege
ASKER
Maybe this will be more clear. The end-user is using a scanner Fujitsu ScanSnap S510, scans a document and attaches the pdf to the email. It is at that point the Server Busy error appears...???