Avatar of CHI-LTD
CHI-LTD
Flag for United Kingdom of Great Britain and Northern Ireland asked on

VM stuck on remove snapshot...

Stuck on remove snapshot @ 99%.  Caused by acronis replication.  The default replica snapshot under snapshot maanger has 2x listed and the delete and delete all options are greyed out....

Ideas how to clear it without downing the VM or host?

I have restarted the appliances...
Storage SoftwareVMwareVirtualizationAcronis

Avatar of undefined
Last Comment
CHI-LTD

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
CHI-LTD

ASKER
most of today.  attempted removal at 08:45 uk time.
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

how large?

what storage system?

and have you just left it, or been fiddling with it?
CHI-LTD

ASKER
372gb previsioned.
local storage.
restarted the 2x acronis appliances 30 mins ago as not displaying a running task.

I assume its a vmware task now?
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

shutdown the appliance.

check the appliance does not have the virtual disks attached, and restart services as above.
CHI-LTD

ASKER
Again?

I assume you mean local storage connected via the appliance?  If so, we don't have it configured like that.  The appliance just looks at the local HDD's.

The replica vm files have not been modified since 10am today.
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

restart services as above.
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
CHI-LTD

ASKER
we aren't using vcentre just the vcentre client.
i assume i need to ssh into the host and command line?
SOLUTION
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
CHI-LTD

ASKER
i assume the VM's will need to be powered off first?
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

no, restarting management agents does not affect the host.
Your help has saved me hundreds of hours of internet surfing.
fblack61
CHI-LTD

ASKER
As I type, the snapshot has gone!!!!!!!!!!!!!!!!
CHI-LTD

ASKER
only 7hrs later...
cheers for the help.