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VM stuck on remove snapshot...

Posted on 2013-01-03
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Last Modified: 2016-10-27
Stuck on remove snapshot @ 99%.  Caused by acronis replication.  The default replica snapshot under snapshot maanger has 2x listed and the delete and delete all options are greyed out....

Ideas how to clear it without downing the VM or host?

I have restarted the appliances...
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Question by:CHI-LTD
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Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
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BE PATIENT! how long has this been running?

see my EE Article

HOW TO: VMware Snapshots :- Be Patient

if it's a HUNG process......

1. Restart Network Management Agents.
2. Restart vCenter Service.

neither of the above will affect VMs or Host.
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by:CHI-LTD
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most of today.  attempted removal at 08:45 uk time.
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by:Andrew Hancock (VMware vExpert / EE MVE)
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how large?

what storage system?

and have you just left it, or been fiddling with it?
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by:CHI-LTD
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372gb previsioned.
local storage.
restarted the 2x acronis appliances 30 mins ago as not displaying a running task.

I assume its a vmware task now?
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by:Andrew Hancock (VMware vExpert / EE MVE)
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shutdown the appliance.

check the appliance does not have the virtual disks attached, and restart services as above.
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by:CHI-LTD
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Again?

I assume you mean local storage connected via the appliance?  If so, we don't have it configured like that.  The appliance just looks at the local HDD's.

The replica vm files have not been modified since 10am today.
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by:Andrew Hancock (VMware vExpert / EE MVE)
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restart services as above.
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by:CHI-LTD
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we aren't using vcentre just the vcentre client.
i assume i need to ssh into the host and command line?
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by:Andrew Hancock (VMware vExpert / EE MVE)
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
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if no vCenter, then no need to restart vCenter service.

You can Restart Network Management Agents at the Console.

(you may even have to restart the Host, if there is a lock on the files!)
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by:CHI-LTD
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i assume the VM's will need to be powered off first?
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by:Andrew Hancock (VMware vExpert / EE MVE)
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no, restarting management agents does not affect the host.
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by:CHI-LTD
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As I type, the snapshot has gone!!!!!!!!!!!!!!!!
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by:CHI-LTD
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only 7hrs later...
cheers for the help.
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