Solved

LAN limited or no connectivity

Posted on 2013-01-03
11
880 Views
Last Modified: 2013-01-03
My toshiba Tecra running window xp (i5 2.4ghz, 3mb ram) has both wireless and wired connections but somehow the wired connection doesnt work.  when I try to connect to the network at work it said cable unplug, at home it said LAN limited or no connectivity.  Anyone knows what's wrong and how to fix, please let me know. Thank you.
0
Comment
Question by:tamthoi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
  • 3
  • +1
11 Comments
 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 38740196
Try to uninstall the driver and reinstall it. leave the DHCP on if you have any DHCP server in your LAN.

If not try to setup static IP and check if you can ping any other Lan client. it might be your DHCP server the issue.

Try disabling and re-enabling your DHCP Server or just switch off/on your DHCP Server device.
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 38740206
First start by going into device manager and see what it shows?

Open command prompt type ipconfig /all post results

Lets see if the device is active or not first
0
 

Author Comment

by:tamthoi
ID: 38740378
Device manager is normal, no yellow !
ipconfig/all results: wireless connection is ok, LAN: media disconnected.
Tried disable and then re enable again, but still not working.
---------------
This laptop belongs to another user before and now another wants to use it, so I changed the name of user on server sbs03, then when i tried to use wired connection to connect the computer to the network to apply the new name on the laptop then it shows the messsage above because network cable is unplug.
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 38740397
As I said uninstall the LAN driver would probably solve it. not just disabling and enabling it.
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 38740442
when you open network connections what status does the lan adapter give you?

When the ethernet cable is plugged into the laptop what lights if any are on?
0
 

Author Comment

by:tamthoi
ID: 38740458
I tried to uninstall the LAN and reinstall but it's still the same.
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 38740480
sounds like your ethernet port is bad. Did you check the lights to see if they are on when plugged in? Unplug cable then plug back in see if any lights come on.

Also you may need to go to the manufacturer to get an updated driver to install with
0
 
LVL 24

Accepted Solution

by:
Mohammed Hamada earned 500 total points
ID: 38740493
Have you setup a static IP ? try to do that and ping any other client machines in your LAN. if that didn't work either then you either have a corrupted LAN Card or a bad cable.

First for easy troubleshooting, try changing the cable with another short one and plug it a close device and try to ping it. if it works then it's the cable.

If not then it's a LAN card issue.
0
 

Author Comment

by:tamthoi
ID: 38740822
It works now!  Thank you all.
Actually I dont know what the causes or how to fix.  I tried everything you guys recommended.  It didn't work at first but now it's good. Thanks again everyone.
0
 

Author Comment

by:tamthoi
ID: 38740846
trgrassijrSS, I'd like to give you 250 points and moh10ly 250 points but dont know how, the all 500 go to moh10ly, i wish i can redo it, but anyway I really appreciate your help.  thanks again.
0
 
LVL 44

Expert Comment

by:Darr247
ID: 38742312
@ tamthoi - use the Request Attention link under your original post and ask the admins to re-open the question, then you can close it again by choosing the Accept Multiple Solutions option...
(See http://www.experts-exchange.com/help/viewHelpPage.jsp?helpPageID=24 )
and split the points the way you wanted.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question