How to Remove TR/Dropper.Gen Virus

Hello,

I realised that my file server shares have all vanished. Checks revealled that the folders have become hidden and read-only and replacemenent exe's with the same name as the folders are not available instead.

My read around indicates this is Dropper virus or trojan. My antivirus program, Avira, could not detect this virus.

I would like a step by step manual way of removing this virus and restoring the files and folders on my server to their original status.

it_gsrAsked: 2013-01-03

Who is Participating?

LVL 30

Sudeep SharmaTechnical DesignerCommented: 2013-01-03

@it_gsr,

I would advice you to scan the system with MalwareBytes and post the logs for further assistance on this issue. Make sure that you should run RogueKiller before you run MalwareBytes.

Further you should also check the User's systems which are connected to those shares, since those system would be infected as well.

Scan the system with the tools mentioned below and in the sequence they are mentioned and post the logs

Make sure you DO NOT REBOOT the system after running tools in point 1 & 2.

1. RogueKiller/TheKiller
2. MalwareBytes
3. TDSSKIller

I would also recommend you to go through the articles from Younghv and RPG for the links of the tools and for the future reference

Basic Malware Troubleshooting
http://www.experts-exchange.com/A_1940.html

Rogue-Killer-What-a-great-name
http://www.experts-exchange.com/A_4922.html

Stop-the-Bleeding-First-Aid-for-Malware
http://www.experts-exchange.com/A_5124.html

Run MalwareBytes in Quick Mode and if that required reboot, then reboot the system and run tools mentioned in point 1 and 2 but this time run MalwareBytes in Full Systen Scan.

So in your next reply post the RogueKiller logs, MBAM logs and TDSSKIller Logs

Sudeep

LVL 24

Mohammed HamadaSenior IT ConsultantCommented: 2013-01-03

Please check this link, edit registry at your own risk .
http://www.ehow.com/how_7308616_remove-tr_dropper-virus.html

LVL 3

mi3erCommented: 2013-01-03

Hm, intresting. Maybe it's new modification. http://www.avira.com/en/support-threats-description/tid/3647/tr_dropper.gen.html Is your avira updated?
Try this cleaner. Doesn'r required install http://www.freedrweb.com/download+cureit/

it_gsrAuthor Commented: 2013-01-04

Sudeep

Followed the instructions and these are the logs.

I am yet to run step 3.

I notice that not long after the foldes are unidden by Roguekiller, the problem resurfaces. I assume it could be a user re-infecting the system.

Any way I can prevent reinfections?
RKreport-2--SC-01042013-02d0847.txt
mbam-log-2013-01-04--09-13-06-.txt
RKreport-1--S-01042013-02d0825.txt

LVL 24

Mohammed HamadaSenior IT ConsultantCommented: 2013-01-04

Get a descent antivirus or internet security, I'm using Kaspersky Internet security and haven't had any virus at all even though I visit some infected sites intentionally but Kaspersky even checks the website that you visit for infection. and also downloads even if they are compressed in ZIP format.

Also you may want to set your server behind a strict firewall like Cisco, SonicWALL for hardware or pfsense, untangle iptable for Software firewalls.

I'm using pfsense over 25 servers with IP blocker for spammers and Snort for network intrusion detection.

If you just have one server then you can set it for both your server and clients as well.