Solved

HP Recovery onto the second hard drive?

Posted on 2013-01-03
12
1,120 Views
Last Modified: 2013-01-03
Hi,

I've got an HP Z420 with Windows 7 installed on the first drive (1 TB 7200rpm). But there's also an 256 SSD. I'd like to have the OS on that one. But the Recovery Disks will automatically restore the OS on the HD. And when I try to boot from a Windows 7 CD then I get asked for some DVD driver that I don't have (or at least weren't on a CD > maybe I need to simply download that driver from the HP site?).

Any recommendations or ideas?

Thanks
0
Comment
Question by:Xeronimo
  • 4
  • 4
  • 2
  • +1
12 Comments
 
LVL 94

Expert Comment

by:John Hurst
ID: 38740347
Any Recovery DVD's I have used will only recover to the C: Drive and that is programmed in. So you cannot restore to other than the C: Drive.

Also, don't forget this installation is OEM, so you cannot have two installs of it anyway.

You have to pick which media you want for Windows 7, make it current as Drive C: and restore to it. Then use a new Windows 7 license to install on your other drive.

.... Thinkpads_User
0
 

Author Comment

by:Xeronimo
ID: 38740372
I've got another Win7 licence, that's not the problem. But how would I get Win7 on the SSD? When I boot from the Win7 DVD it asks me for some DVD driver that I don't have ... and that I can't find on the HP site either.
0
 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 38740382
hmm I would unplug the HDD power so the Windows 7 DVD would only see the SSD drive. Or change the drive letter of the HDD to something else rather than C.

This is just a work around. and use it only if you're intending to install windows from scratch not if you already have it installed.
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Expert Comment

by:vazzoha
ID: 38740383
Do you have access to another computer ?

you should take your hard drive out , add it to another computer as an external drive
then format it and install windows on it .
by this way the driver error won't come up.

Good Luck
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 38740398
In the HP BIOS, try setting AHCI to Compatability Mode. Windows 7 is SATA ready and presumably the SSD is SATA, but sometimes AHCI needs to be changed to permit an install. You do have the SSD as Drive C: - is that correct?

.... Thinkpads_User
0
 

Author Comment

by:Xeronimo
ID: 38740432
Ok, let me describe the problem again:

I boot from a new Win7 DVD.
I come to the language selection screen.
I make my choices and click next.
The screen briefly says something like 'starting Windows setup' but then there's the window 'Install Windows: select the driver to be installed' with an error message: Load driver - a required CD/DVD drive device driver is missing' If you have a floppy, usb, etc please insert it now.

But where do I get this device driver from!? Can't find it on the HP site.

Thank you.
0
 

Author Comment

by:Xeronimo
ID: 38740440
Think_pad: I want to do a clean install onto the SSD drive. By default the OS has been on the HD, with the SSD as a secondary drive.

Do I need to change the disk order? Right now the HD seems to be connected as drive 1 and the SSD as drive 2. Or doesn't that matter?
0
 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 38740471
It seems that Windows can't recognize your CD/DVD! in the BIOS make sure that you can see your DVD ROM shows there.

If not, I would double check if the DVD power/data cables are properly connected. or simply plug a USB DVD for the installation.

Usually Windows supports all DVDs and there's no need for drivers for DVDs.
0
 
LVL 94

Accepted Solution

by:
John Hurst earned 500 total points
ID: 38740481
I think the SSD must be the first drive in the sequence and not the second.

.... Thinkpads_User
0
 

Author Closing Comment

by:Xeronimo
ID: 38740606
D'oh, yes, that was it! ;)
0
 

Expert Comment

by:vazzoha
ID: 38740619
I faced this problem sevral times before and I tried diffrent ways .
the only way worked for me is connect SSD to a computer already running windows,
1- format the SSD
2-restart your computer
3-Enter the Bios setting
4- make your SSD as first boot drive
5- insert Win installation CD in CDRom and follow the installation process
 SSD and Sata cable
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 38740624
@Xeronimo -  Thanks. I was happy to help and glad you got the recovery working.

.... Thinkpads_User
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
You may have a outside contractor who comes in once a week or seasonal to do some work in your office but you only want to give him access to the programs and files he needs and keep privet all other documents and programs, can you do this on a loca…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question