windows 7 domain profile corrupt
Posted on 2013-01-03
I have a user who got a some malware/virus. We scanned the computer with malwarebytes and it appeared to remove the problem. I can login to the computer fine- all seems normal.
However, when the original user logs in, all file associations appear to be lost. If I click on Malwarebytes from her profile, windows says it does not know how to open mbam.exe ... if I try to click in internet explorer, it says it doesn not know how to open iexplorer.exe, etc, etc..
I tried renaming her profile to jdoe_old and logging in again as jdoe, but it will only create a TEMP profile.,,, it will not recreate a new profile for Jdoe. I was thinking I could create a new one and then copy some items from the old to the new.... but I can't seem to create a new permanent jdoe profile. How to proceed?
This is Win7 64bit on a domain without roaming profiles.