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Default recipients not working Exchange 2003

Posted on 2013-01-03
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Last Modified: 2013-01-10
We have a server 2008 DC and a separate server 2003 running Exchange 2003.  Yesterday I noticed that the Active directory links on the Exchange server Administrative Tools menu were missing.  I noticed this because when I added a new email account the default recipient addresses did not appear in the email addresses of the new user's property sheet.  Also, even though the adding of the new user went normally there was no mailbox created for him.
What am I overlooking?  Any help would be appreciated.
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Question by:Mogart
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Expert Comment

by:Sushil Sonawane
ID: 38741194
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Expert Comment

by:lauchangkwang
ID: 38742404
>> there was no mailbox created for him

Did you selected the any group to link to the exchange database (.edb) ?? Does the database get mounted ??

http://technet.microsoft.com/en-us/library/aa998090(v=exchg.65).aspx
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Simon Butler (Sembee) earned 1500 total points
ID: 38742434
If you are seeing email addresses tabs, then the problem isn't with the tools. That means the user is mail enabled. However if the email addresses have not been populated, then RUS hasn't stamped the user.

RUS is a pain to troubleshoot. Start with this:
http://blogs.technet.com/b/exchange/archive/2004/07/07/175444.aspx

And these KB articles:
http://support.microsoft.com/kb/822794
http://support.microsoft.com/kb/288807

Most of the issues are well known though, so those three sources should cover everything.

Simon.
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Author Closing Comment

by:Mogart
ID: 38764593
It wasn't the exact answer but it started me looking in the right place.
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