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How to fix error 19860 in Mac email

Posted on 2013-01-03
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Last Modified: 2013-01-08
I keep getting this error message when my Outlook syncs with the Exchange Server.  I've even deleted the event from my calendar and it still keeps popping up. Error is 19860 : could not synchronize record.
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Question by:itdefinitive
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4 Comments
 
LVL 14

Expert Comment

by:Justin Pierce
ID: 38741889
Hi itdefinitive,

There are 6 steps that apply to fixing error 19860: http://support.microsoft.com/kb/2409331

Hope this helps.
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Author Comment

by:itdefinitive
ID: 38745105
I followed the link, but still getting the message coming up. When opening outlook a box that says errors comes up and it give a list of errors. Even when deleted they still come back. The entire error message is "Could not synchronize record:Aimia/Loyalty 360 Call to Exchange server: Loyalty 360"  Any ideas?
Thanks for your help
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LVL 14

Accepted Solution

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Justin Pierce earned 2000 total points
ID: 38752043
Hi itdefinitive,

 Please run this command in the shell:  

Remove-MailboxPermission -Identity 'user' -User 'mydomain\username' -AccessRight FullAccess -InheritanceType Al

Substituting your user and domain in.

Thanks.
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Author Closing Comment

by:itdefinitive
ID: 38756852
Excellent! Thank you for your help!
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