Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!
Solved
TEC SX5 network card configuring
Posted on 2013-01-03
We've just purchased a network card for a Toshiba TEC SX5 printer & installed successfully.
Despite the network being DHCP, the network card doesn't appear to have picked up an IP address. There's very little/no documentation from Toshiba TEC on how to configure one of these network cards, has anyone out there encountered this themselves?
Despite the network being DHCP, the network card doesn't appear to have picked up an IP address. There's very little/no documentation from Toshiba TEC on how to configure one of these network cards, has anyone out there encountered this themselves?
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
3
-
2
6 Comments
Active today
If it "installed successfully" without an IP address, how is the printer connected?
I have seen installers that connect directly to the printer's MAC address. Please check the port settings (from Printer Properties > Ports > Configure port).
I have seen installers that connect directly to the printer's MAC address. Please check the port settings (from Printer Properties > Ports > Configure port).
cant see many resources for that one so it's a tough one. very little documentation.
By 'installed successfully' I assume you mean the card was physically fitted to the printer successfully. is that correct?
does the printer have a litte lcd screen on and any menus that can be accessed on the device itself? you sometimes need to activate or configure lan cards seperately as they are an additional component.
where are you looking to see if it has picked up an IP fro DHCP? have you checked the MAC address listed on the LAN card in the DHCP leases to see if it is there?
By 'installed successfully' I assume you mean the card was physically fitted to the printer successfully. is that correct?
does the printer have a litte lcd screen on and any menus that can be accessed on the device itself? you sometimes need to activate or configure lan cards seperately as they are an additional component.
where are you looking to see if it has picked up an IP fro DHCP? have you checked the MAC address listed on the LAN card in the DHCP leases to see if it is there?
Sorry, yes - by installed successfully I do just mean physically installed successfully
The printer does have a small LCD screen, but as you rightly point out, there is very little/no documentation out there on how to specify the IP details the card needs to use.
I did a network scan to see if the device had picked up an IP, sadly it didn't.
The printer does have a small LCD screen, but as you rightly point out, there is very little/no documentation out there on how to specify the IP details the card needs to use.
I did a network scan to see if the device had picked up an IP, sadly it didn't.
Active today
According to page 1 of the network card manual, the printer is factory-set to 192. 168.10.20. See if you can find the printer at that address. You can then use your web browser to change its settings, including setting it for DHCP.
You may also want to check pages 45-46 of the manual. It shows 2 different network cards, which have to be installed in different slots in the printer.
You may also want to check pages 45-46 of the manual. It shows 2 different network cards, which have to be installed in different slots in the printer.
Featured Post
This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
This article will inform Clients about common and important expectations from the freelancers (Experts) who are looking at your Gig.
WARNING:
If you follow the instructions here, you will wipe out your VTP and VLAN configurations. Make sure you have backed up your switch!!!
I recently had some issues with a few low-end Cisco routers (RV325) and I opened a case with Cisco TA…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail. The methods are covered in more detail in o…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Suggested Courses
Course of the Month13 days, 19 hours left to enroll
656 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.