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telstar_
Flag for United States of America asked on

Kindle Fire Can't Restore To Factory Default

My Kindle Fire is now turning on and resetting a couple times before showing a screen that says either reboot again or reset to factory defaults. If I choose restore to factory defaults it starts the restore process but then resets and takes me back to that same menu with the same two choices.

Can't get the Kindle to show up when I plug it into my computer with the provided USB cable. Doing the 20 or 30 second hard reset does not make a difference either.

What can I do to get this Fire working properly again? I don't care if I have to completely wipe it and reload it with the Fire OS but I can't figure out how to get it past this point.

Thanks!
HardwareWindows 7

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marsilies

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
marsilies

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